Field Service Engineer - Cargo

LED FastStart; New Orleans (LA); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading technology company is seeking a Field Service Engineer - Cargo in New Orleans. Responsibilities include installation and maintenance of marine gauging systems, providing technical support globally, and traveling for service work. Competitive compensation and a focus on career growth are offered in a collaborative and innovative environment.

Benefits

Competitive compensation packages

Fully subsidized health & welfare benefits

Fully subsidized dental and vision coverage

Up to 5% employer match

Flexible Paid Time Off

Career growth opportunities

Safe, collaborative culture

Qualifications

• Relevant experience may compensate for lack of education.
• Field experience in maritime, shipping, or offshore oil & gas installations is advantageous.

Responsibilities

• Installation & commissioning of K-Gauge tank level monitoring systems.
• Perform preventative and corrective maintenance on Kongsberg control systems.
• Provide remote services to global colleagues and customers.

Skills

Good oral and written communication skills in English

Methodical and systematic approach

Ability to collaborate effectively

Education

Bachelor’s or master’s degree in electronics, instrumentation, automation, or telecommunications

Job description

Job Requirements

To further strengthen our team, we are looking for a Field Service Engineer - Cargo to join us at Kongsberg Maritime here in New Orleans, LA. As a Field Service Engineer, you will be responsible for installation, service, and maintenance of KONGSBERG’s K-Gauge Tank Level Gauging Systems on sailing ships/vessels and in shipyards, as well as providing in-house technical support and remote service to customers and colleagues worldwide. One of our key offerings is the fiscal K-Gauge Custody Transfer System (CTS), which is critical in LNG and LPG carrier operations.

Join our dedicated, knowledgeable, and positive team where mutual support is a cornerstone. We enjoy our work while delivering world-class support. If you have the right qualifications and resonate with our values—determined, innovative, collaborative, and reliable—and are highly motivated for global support activities, then you are the person we are looking for.

Key Accountabilities

• Installation & commissioning of K-Gauge tank level monitoring systems
• Service & maintenance of K-Gauge systems onboard vessels worldwide
• Providing in-office technical support and remote services to global colleagues and customers
• Willingness to travel up to 50-70%

Key Responsibilities

• Perform preventative and corrective maintenance on Kongsberg control systems
• Read and interpret drawings and control system architecture
• Use multimeters, pressure gauges, and software tools for troubleshooting communication or loop errors
• Learn the Kongsberg K-Chief 600/700 Automation systems and the integration of the K-Gauge system

Work Experience and Qualifications

• Bachelor’s, master’s degree, or equivalent in electronics, instrumentation, automation, or telecommunications; relevant experience may compensate for lack of education
• Field experience in maritime, shipping, or offshore oil & gas installations is advantageous
• Good oral and written communication skills in English
• Highly motivated for worldwide support activities (travel required)

You Are Able To

• Keep the customer in focus
• Contribute to a positive working environment
• Act on own initiative, make things happen, and accept responsibility
• Use a methodical and systematic approach, plan ahead, and prioritize
• Communicate clearly, precisely, and structurally
• Collaborate effectively and share knowledge and experience

Work Location

New Orleans, LA

Benefits

What we offer:

• Competitive compensation packages
• Fully subsidized health & welfare benefits, including a high deductible plan with employer contribution to health savings account
• Fully subsidized dental and vision coverage
• Up to 5% employer match
• Flexible Paid Time Off
• Career growth opportunities
• Safe, collaborative culture

Kongsberg Maritime is a technology pioneer, enabling a sustainable future for our oceans. Our zero-emission technologies advance the maritime industry and solve tough problems. Headquartered in Kongsberg, Norway, with facilities in 35 countries, we are a trusted maritime partner.

Our Global Customer Support division supports over 30,000 installations worldwide, ensuring cost-efficient services, upgrades, and spare parts to maximize availability and predictability for our customers.

KONGSBERG is a leading global technology group with a 200-year history of innovation. We value diversity and foster an inclusive culture to leverage different perspectives for positive business results.

Protecting People and Planet

• KONGSBERG provides equal employment opportunities and prohibits discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or other protected characteristics.