Field Service Engineer Air Defense secret clearance

Northrop Grumman; Huntsville (AL); In loco; USD 72.000 - 109.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Descrizione del lavoro

Northrop Grumman is seeking a Field Service Engineer for the Huntsville, Alabama location. You will support implementation and execution of worldwide Field Service Operations for the US Army ACE program, with significant travel.

Duties include on-site analysis, troubleshooting, training, and liaison with customers. A Bachelor's degree and Secret clearance are required, with certifications preferred. This role involves 75% travel and potential deployments to CONUS/OCONUS locations.

Competenze

• Bachelor’s degree in IT, networking, engineering, or related field with at least 2 years of relevant experience.
• Experience installing, configuring, troubleshooting, maintaining, and documenting network infrastructure in field environments.
• Must have Secret clearance and U.S. citizenship.
• Willingness to travel 75% domestically and internationally.
• Located in Huntsville, AL or willing to relocate.

Mansioni

• Conduct technical analysis of product implementations and enhancements per customer specs.
• Troubleshoot problems and propose actions to resolve issues.
• Provide on-site training and product briefings for customers and partners.
• Serve as field liaison with customer personnel during deployments.
• Perform start-up testing and customer training on features and maintenance.
• Lift up to 40 lbs.

Conoscenze

Customer communication

Problem solving

Time management

Technical documentation

Training delivery

Formazione

Bachelor's degree

CompTIA Network+ certification

Cisco CCNA

CompTIA Linux+

Strumenti

TCP/IP

DNS

DHCP

VPNs

WiFi

Network monitoring

Ticketing systems

Routers/switches

Firewalls

Descrizione del lavoro

RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE REQUIRED FOR START: Yes

CLEARANCE TYPE: Secret

TRAVEL: Yes, 75% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Are you ready to join Northrop Grumman? Put your experience to work as a Field Service Engineer (FSE) to assist with the implementation and execution of worldwide Field Service Operations supporting the US Army customer Advanced Counter-UAS Engagements (ACE).

This position is in Huntsville, Alabama with long- and short-term deployments to various OCONUS locations.

Duties include:

• Conduct technical analysis of product implementations, modifications, and enhancements in accordance with customer specifications and requirements
• Troubleshoots technical problems and issues, determine technical solution in accordance with product customer specifications, and recommend actions to company or customer representatives for coordinated product solution
• Assess product needs in accordance with customer specifications
• Conduct technical training and product briefing with customers, vendors, and company representatives
• Ability to act as the field liaison with customer personnel, providing on-site support required for the planning and implementation of product training, checkout, and test events
• Perform start-up testing and customer training on features and general maintenance of product
• Provide the technical interface with product level integrated product teams
• Conduct technical training and product briefing with customers, vendors, and company representatives
• Ability to lift 40 Lbs.

Basic Qualifications:

• Bachelor’s degree in IT, networking, engineering, or a related field with at least 2 years of relevant experience; equivalent experience may be considered in lieu of a degree, including 6 years of directly related network field-support experience.
• Experience installing, configuring, troubleshooting, maintaining, and documenting network infrastructure in field, customer-site, data-center, or industrial environments.
• Working knowledge of TCP/IP, routing, switching, VLANs, DNS, DHCP, VPNs, Wi Fi, network security fundamentals, and network monitoring and ticketing systems.
• Experience with routers, switches, firewalls, access points, cabling, rack-mounted equipment, and diagnosing connectivity, hardware, power, and configuration issues using network tools and logs.
• Familiarity with C-RAM, C-UAS, and IBCS-M architectures; experience supporting defense-system field testing, including First Article, Design Variation, or Environmental testing.
• Ability to travel domestically and internationally with little to no notice, meet pre-deployment standards—including medical and immunization requirements—and work independently while coordinating with remote engineering teams.
• Strong customer communication, problem-solving, time-management, and technical documentation skills.
• Ability to lift and install equipment and comply with site safety requirements.
• Current Secret security clearance and U.S. citizenship required.
• Must be located in, or willing to relocate to, Huntsville, Alabama.
• Relevant certifications, such as CompTIA Network+ or Cisco CCNA, are preferred.
• Ability to pass medical and pre-deployment requirements per the CONUS Replacement Center standards in support of OCONUS Deployment to ARCENT, AFRICOM, CENTCOM, or EUCOM regions. Pre-deployment information can be found at: CONUS Replacement Center (army.mil)

Preferred Qualifications:

• Prior Air Defense experience as a 140A, 14-series, or Network and Signal Communications experience 255N, or 25-series MOS professional, or in a closely related field.
• Experience performing operator and system-administration functions for the Forward Area Air Defense (FAAD) Command and Control (C2) system.
• Working knowledge of network configuration, VLANs, troubleshooting, the OSI model, and network architectures.
• Experience supporting an ADAM Cell, AMDPCS FAAD Shelter, and/or Battery Command Post operations.
• Experience supporting defense-system field testing, including First Article, Design Variation, and Environmental testing.
• Field-deployment experience in a technical support role.
• Must be located in, or willing to relocate to, Huntsville, Alabama.
• CompTIA Linux+ certification required at hire or obtainable within six months of the hire date.

Primary Level Salary Range: $72,400.00 - $108,600.00

Secondary Level Salary Range: $89,900.00 - $134,900.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.