Principal Engineer Field

Northrop Grumman Corp.; Huntsville (AL); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Relocation assistance

Health insurance

Paid time off

Job summary

Northrop Grumman is seeking a Field Service Engineer to support the Integrated Air and Missile Defense Battle Command System (IBCS) and related U.S. Army U.S. location deployments.

The role involves on-site customer engagement, technical installations, and training across CONUS/OCONUS sites, including Poland, with extended travel expectations. The position requires Security+ and Linux+ certifications within 3 months and an active DoD Secret clearance.

Qualifications

• Bachelor’s degree in engineering or related STEM with 5 years of experience, or higher degrees with adjusted experience.
• Experience supporting, troubleshooting, and analyzing complex technical systems in a field/customer setting.
• Ability to identify issues, determine root cause, and craft effective solutions.
• Ability to be on-site as a technical point of contact with customers.

Responsibilities

• Conduct technical analysis of product implementations, modifications, and enhancements per customer specs.
• Troubleshoot problems and determine solutions, coordinating with customers or reps.
• Conduct technical training and product briefings for customers and staff.
• Act as on-site representative to customers’ organization.
• Perform start-up testing and customer training on product features and maintenance.
• Provide technical interface with product teams and stakeholders.
• Develop solutions to a wide range of complex issues.
• Contribute to completing specific programs and projects.
• Represent the organization in solving difficult technical issues for projects.
• Provide direction to Field Technicians.

Skills

Field service engineering

Security+ certification

Linux+ certification

DoD Secret clearance

Technical problem solving

Education

Bachelor’s degree in Engineering or related STEM

Master’s degree with 3 years of relevant experience

PhD with 0 years of relevant experience

4 years related experience in lieu of degree

Tools

Red Hat Linux

Job description

RELOCATION ASSISTANCE: Relocation assistance may be available

CLEARANCE REQUIRED FOR START: Yes

CLEARANCE TYPE: Secret

TRAVEL: Yes, 25% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Are you interested in expanding your career through experience and exposure, all while supporting a mission that seeks to ensure the security of our nation and its allies? If so, then Northrop Grumman is the place for you. As a leading global security company, we provide innovative systems, products, and solutions to our customers worldwide. We are comprised of diverse professionals that bring different perspectives and ideas, understanding that the more experiences we bring to our work, the more innovative we can be. As we continue to build our workforce, we look for people that exemplify our core values, leadership characteristics, and approach to innovation.

Are you ready to join Northrop Grumman? If so, put your experience to work as a member of the Integrated Air and Missile Defense Battle Command System (IBCS) technical staff. The position supports the US Army IBCS, which is a ground transportable, tactical integrated air and missile defense command and control system. Put your experience to work as a Field Service Engineer (FSE) to assist with the implementation and execution of worldwide Field Service operations supporting the US Army customer foreign military sales case, Poland.

This position requires extended travel to multiple CONUS/OCONUS locations including Poland. Deployment to Poland can be up to 6 months long.

The Principal Field Engineer role requires Security+ and Linux+ certifications within three months from the date of assignment to IA/IT roles.

Duties include

• Conduct technical analysis of product implementations, modifications, and enhancements in accordance with customer specifications and requirements
• Troubleshoots technical problems and issues, determine technical solution in accordance with product customer specifications, and recommend actions to company or customer representatives for coordination of product solution
• Conduct technical training and product briefing with customers and company representatives.
• Acts as local on-site representative to customers’ organization.
• Perform start-up testing and customer training on features and general maintenance of product.
• Provide the technical interface with product level integrated product teams
• Provide technical solutions to a wide range of complex difficult problems
• Contribute to the completion of specific programs and projects
• Conduct technical training and product briefing with customers and company representatives
• Represent the organization in providing solutions to difficult technical issues associated with specific projects
• Provide direction to Field Technicians

Required Qualifications

• Bachelor’s degree in Engineering or related STEM discipline with 5 years of relevant experience; Master’s degree with 3 years of relevant experience; or PhD with 0 years of relevant experience. An additional 4 years of related experience may be considered in lieu of a degree.
• Experience supporting, troubleshooting, and analyzing complex technical systems in a field or customer-facing environment.
• Experience performing technical analysis of system implementations, modifications, and enhancements.
• Ability to identify technical issues, determine root cause, and develop effective solutions.
• Ability to represent to organization as on-site technical point of contact with customer organizations.
• Demonstrated ability to work independently with limited supervision and resolve complex technical challenges.
• Active DoD Secret clearance with the ability to obtain and maintain any required higher clearance.
• Current U.S. passport required.
• Current Security+ and/or Linux+ certification, or ability to obtain both within 3 months of hire and assignment.
• Position requires the ability and unrestricted availability to deploy domestically and internationally, including CONUS and OCONUS locations, for extended periods of 90 days or longer, as required by business needs.
• Ability to read, interpret, and apply Interface Control Documents (ICDs).
• Demonstrated flexibility and commitment to work extended hours, as required, to meet customer expectations and support program objections.

Preferred Qualifications

• Experience supporting IBCS in an operational, field engineering, or Field Service Representative (FSR) environment.
• Experience with Red Hat Linux.
• Experience serving as a subject matter expert in a significant technical area.
• Knowledge of IBCS or similar integrated air and missile defense, command-and-control, or mission systems.
• Familiarity with systems integration, system validation, and field implementation activities.
• Broad understanding of related technical disciplines and ability to apply that knowledge in support of field operations.
• Demonstrated ability to lead technical knowledge-sharing efforts and improve team capability and proficiency.
• Experience supporting defense industry customers, field service engineering activities, or mission‑critical system environments.

Primary Level Salary Range: $89,900.00 - $134,900.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.