Field Service Engineer 3

GE HealthCare; California (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

GE HealthCare in Orange County, CA seeks a Senior Field Service Engineer to perform maintenance, installation, troubleshooting and repair of medical equipment in clinical settings. The role emphasizes equipment performance, customer satisfaction, and service excellence.

Requirements include an Electrical/Biomedical/Mechanical Engineering degree with 4+ years of relevant service experience (or equivalent military training; high school diploma with 8+ years).

Qualifications

• Bachelor's or associate degree in Electrical, Biomedical, or Mechanical Engineering or equivalent military training.
• 4+ years of relevant electrical equipment service experience or 8+ years with alternative background.
• Ability to diagnose and repair electromechanical/electronic medical equipment.

Responsibilities

• Perform preventative maintenance, installation, troubleshooting and repair of medical equipment.
• Lead installations and mentor less experienced engineers at sites in Orange County, CA.
• Manage customer issues from start to completion and support account growth.
• Maintain service records and adhere to clinical safety procedures.

Skills

Electrical engineering

Biomedical engineering

Mechanical engineering

Troubleshooting

Education

Associate's or Bachelor's degree in Electrical Engineering

Biomedical or Mechanical Engineering

Equivalent military training

High school diploma with 8+ years experience

Tools

Web applications

Microsoft tools

Job description

Role: Senior Field Service Engineer responsible for preventative maintenance, installation, troubleshooting, and repair of medical equipment in the Orange County, CA region. Objectives include ensuring equipment performance, customer satisfaction, and driving service excellence. Core responsibilities involve performing advanced repairs, leading installations, mentoring less experienced engineers, managing customer issues from start to resolution, and supporting account growth through customer engagement and upselling. The role requires proactive communication with internal teams and customers, adhering to service procedures, and maintaining accurate service records. Qualifications include an associate's or bachelor's degree in Electrical, Biomedical, or Mechanical Engineering with 4+ years of relevant electrical equipment service experience, or equivalent military training, or a high school diploma with 8+ years of experience. Technical skills encompass diagnosing and repairing electromechanical/electronic equipment, troubleshooting, and proficiency with web applications and Microsoft tools. Physical demands include lifting up to 35 lbs. High-value specifics: servicing medical imaging or diagnostic equipment, working in a clinical or hospital setting, supporting growth initiatives, and potential application training. The position entails on-site work with some travel; it does not sponsor visas and offers relocation assistance.