Field Service Engineer 2 - Windsor, Colorado

Dell Inc.; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

Dell Technologies is seeking a Field Service Engineer II to provide hands-on service at customer sites, including installation, configuration, integration, maintenance, troubleshooting and repair.

The role focuses on delivering high-quality service, collaborating with product teams and customers to resolve inputs and keep project schedules on track at Windsor, Colorado.

Responsibilities

• Installations, maintenance, and data collection to accelerate issue resolution.
• QC checks to ensure accuracy and repeatability of work.
• Collaborate with customers and product teams to resolve inputs and keep schedules on track.
• Travel to customer sites and provide field service support as required.

Job description

Field Service Engineer 2

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive,and focused. Taking our technical skills to customer sites,we’reresponsible for everything from installation, configuration,and integration,through tomaintenance,troubleshootingand repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers,and sales specialists to provide solutions.

Whatyou’llachieve:

As a Field Service Engineer, you will support installations, maintenance, and data collection that accelerate issue resolution.You’llperform QC checks to ensure work meets standards for accuracy and repeatability. You will collaborate with customers and product teams to resolve inputs and keep schedules on track.

Join us to do the best work of your career and make a profound social impact as aField Service Engineeron ourField Serviceteam in Windsor, Colorado.