Field Service Engineer 2- Afton, Texas

Dell Technologies Inc.; Austin (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Dell Technologies Inc. is seeking a Field Service Engineer 2 to join our Field Service Team in Afton, Texas. This role focuses on on-site installation, configuration and integration, followed by maintenance, troubleshooting and repair for customers.

You will collaborate with designers, solution managers and sales specialists to deliver effective solutions and ensure a seamless customer experience on-site.

Qualifications

• Installation, configuration and integration
• Maintenance, troubleshooting and repair
• On-site customer support and liaison with internal teams

Responsibilities

• Provide on-site field service and support to customers
• Diagnose and resolve issues using diagnostic tools and technical expertise
• Collaborate with peers and internal teams to deliver solutions

Job description

Field Services Engineer 2

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we're responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.

Field Services Engineer 2

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we're responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.

Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 2 on our Field Service Team in Afton, Texas.

What you'll achieve

As a Field Service Engineer, you will collaborate with peers, apply technical expertise, diagnosis tools and analytical practices to resolve customer issues, taking care of our customers by delivering outstanding on-site support and creating a great customer experience.