FIELD SERVICE ENGINEER

Monroe Environmental Corp; Monroe (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Monroe Environmental Corp. seeks a Field Service Technician to perform onsite and in-house servicing of company products, troubleshoot mechanical and electrical issues, and provide customer support. Travel up to 50% is required, with post-secondary engineering education preferred and 2–3 years of experience.

Proficiency with hand and power tools and standard MS Office apps is expected. The role emphasizes inspecting subcontractor facilities, preparing service reports, and addressing maintenance

Qualifications

• Post-secondary education in an engineering field of study.
• Minimum 2–3 years’ experience preferred, but not required.
• Ability to troubleshoot, test, repair and service technical equipment.
• Ability to read mechanical blueprints and electrical schematics.
• Ability to use typical hand and power tools.
• Ability to travel up to 50%.

Responsibilities

• Onsite or in-house run off, servicing, repair and/or installation company products.
• In-process inspections at subcontractor facilities.
• Provides technical support to customers on operational or maintenance aspects of equipment.
• Serves as a customer contact on technical and service-related issues.
• Diagnoses and troubleshoot mechanical and electrical failures.
• Determines most cost-effective repair / resolution.
• Prepare service reports for internal and external customers.
• Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support.

Skills

Troubleshooting

Reading schematics

English literacy

MS Word

MS Excel

MS PowerPoint

Education

Post-secondary education in engineering

Tools

Hand tools

Power tools

Job description

Job Type

Full-time

Description

Duties include, but are not limited to:

• Onsite or in-house run off, servicing, repair and/or installation company products


• In-process inspections at subcontractor facilities


• Provides technical support to customers on operational or maintenance aspects of equipment


• Serves as a customer contact on technical and service-related issues


• Diagnoses and troubleshoot mechanical and electrical failures


• Determines most cost-effective repair / resolution


• Prepare service reports for internal and external customers


• Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support

Requirements

EDUCATION/EXPERIENCE:

• Post Secondary Education in an Engineering field of study


• Minimum 2-3 years’ experience preferred, but not required


• Ability to troubleshoot, test, repair and service technical equipment


• Ability to read mechanical blueprints and electrical schematics


• Ability to use typical hand and power tools


• Ability to travel up to 50%


• Be literate in English speaking and writing


• Average computer skills: MS Word, Excel, PowerPoint