Field Service Engineer

AI Talent Now; Marietta (GA); Hybrid; USD 70,000 - 110,000; Full time

Job summary

AI Talent Now, LLC is seeking a Field Services Engineer in Atlanta, GA to support UPS systems for critical power infrastructure. The role includes installation, maintenance, and repairs, with hybrid work options and travel to client sites.

Ideal candidates have 3–5 years in power electronics or electrical systems, a technical degree or related experience, and strong problem-solving and customer-service skills. OSHA/NFPA 70E safety awareness is a plus.

Qualifications

• Field Service and Troubleshooting experience.
• Technical Support and Preventive Maintenance experience.
• Excellent problem-solving and analytical abilities.
• Ability to work independently and in a hybrid work environment.

Responsibilities

• Install, maintain, and repair UPS devices to ensure continuous power for critical infrastructure.
• Travel to client sites for preventative maintenance, emergency troubleshooting and system commissioning.
• Provide field service operations, troubleshooting, and technical support.
• Deliver exceptional customer service and address client technical queries.

Skills

Field Service

Troubleshooting

Technical Support

Preventive Maintenance

Hybrid work

Education

Associate's or Bachelor's degree or related work experience

Job description

AI Talent Now, LLC is a powerhouse in direct-hire talent acquisition, connecting exceptional talent with industry-leading organizations across IT, Engineering, Financial Services & Fintech, and Manufacturing & Robotics. Headquartered in Atlanta, Georgia, we proudly serve clients and candidates nationwide.

Job Description

AI Talent Now Job # ZR 53 CC

Be a part of the backbone of AI!

A leading supplier of uninterruptible power supply (UPS) devices in the Southeast is interviewing now! Will consider all levels from entry to senior.

Be a key member of the team specializing in providing reputable critical power solutions, ranging from battery backups for office computers to full-scale data center power solutions.

Duties include installs, maintenance, and repairs to ensure continuous power for critical infrastructure.

Be able to travel to client sites for preventative maintenance, emergency troubleshooting and system commissioning.

Key roles require electrical expertise and strong customer communication to minimize downtime and experience with 550KVa and higher.

This is a full-time hybrid role for a Field Services Engineer, based in Atlanta, GA with some work from-home flexibility.

The Field Services Engineer will be responsible for providing field service operations, troubleshooting, and technical support.

Day-to-day tasks will include preventive maintenance, installing and servicing UPS devices, and ensuring the reliability of critical power systems.

Additional responsibilities include providing exceptional customer service and addressing client technical queries.

Qualifications

• Field Service and Troubleshooting skills
• Technical Support and Preventive Maintenance experience
• Excellent problem-solving and analytical abilities
• Ability to work independently and in a hybrid work environment
• Experience in power supply or related industry is a plus

Associate's or Bachelor's degree or related work experience

Requirements

Experience

Ideally 3-5 years in power electronics, electrical systems, or military generation

Education

Technical school degree, Associates degree (Electronics) or equivalent military training

Technical Knowledge

Expertise or experience with UPS equipment, batteries, and switch-gear

Technical Skills

Proficient with testing equipment, such as oscilloscopes and multimeters

Physical & Safety Requirements

Capable of lifting, traveling to client sites, and adhering to strict safety protocols (OSHA, NFPA 70E)