Field Service Engineer

Jobtailor; Illinois; On-site; USD 90,000 - 130,000; Full time

Job summary

Innomotics is seeking a senior field service engineer to lead on-site technical and operational support for complex MV drives and automation systems at customer sites across the US and internationally.

You will oversee installation, commissioning, testing, training, and continuous improvements, mentor junior staff, and coordinate with customers and internal teams to ensure safety and performance goals are met.

Qualifications

• Bachelors degree in engineering or related field.
• Extensive knowledge in Variable Frequency Drives (VFDs) and process automation.
• Experience with PLC programming and motor control systems.

Responsibilities

• Provides on-site technical and operational support for complex equipment and systems.
• Performs startup, commissioning, upgrades, maintenance, training and emergency fixes.
• Leads complex equipment installations, trial runs, testing, repairs and overhauls.
• Conducts field service engineering and provides recommendations in customer meetings.
• Travel up to 100% to US and international customer sites.

Skills

VFDs

Process Automation

Controls

PLC programming

Motors: Synchronous/Induction

Field service leadership

Travel 100%

Education

Bachelor’s Degree in Engineering

Job description

Responsibilities

• Conducts on-site technical and operational support in the design, development, installation and maintenance of equipment and systems of a very complex nature
• Performs startup and commissioning, upgrades, preventative maintenance, training and emergency break fix
• Leads the most complex equipment installation, trial runs, investigative tests, repairs and overhauls
• Performs the most complex and technically demanding work within technical or paraprofessional area
• Preempts potential problems and provides effective solutions in reaction to application of concepts, techniques, knowledge, or processes
• Independently seeks solutions for complex and unusual problems before contacting others
• Be able to train on the job and in a classroom, share knowledge and mentor colleague’s, while leading the most complex product and service training
• Generates and submits reports covering all job activity
• Guides the maintenance of very complex tools, test equipment, calibration items, etc.
• Guides the review of very complex task plans, drawings, and installation schematics and provides continual guidance throughout task duration
• Assume customer responsibilities, special tasks, and other duties assigned by the Project Manager
• Responsible for ensuring that working conditions are safe at all times
• Will communicate with Innomotics business units and customers to determine requirements and provide support and information to our customers
• Required to travel frequently to both US based and International customer sites to investigate customer problems
• Will conduct failure investigations and monitor customer complaints and concerns to ensure the customer receives a satisfactory solution
• Have flexibility to work overtime based on workload and have the ability to work both

Qualifications

• Bachelor’s Degree in engineering or similar field
• 8+ years of experience with Medium Voltage Drives
• Successfully demonstrates extensive knowledge in Variable Frequency Drives (VFD's), Process Automation and Controls, PLC programming, field excitation, Syncronous and Induction Motors
• Must be able to travel up to 100% of time to customer job sites
• You must possess key skills such as budgeting, conflict resolution, negotiating, influencing, quality centered, action orientation, flexibility and team leadership
• You should be able to feel comfortable providing field service engineering and administrative recommendations in customer meetings and job site reviews

Certifications & Qualifications

• Bachelor’s Degree in Engineering