Field Service Engineer

Teledyne; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Teledyne LABS in Houston, TX is seeking a Field Service Engineer to install and service instrumentation on site. The role includes on-site installation, diagnosing performance issues, and providing product support.

You will promote service contracts, respond to customer needs by phone and at client sites, and act as escalation engineer for complex situations. Bachelor's in Engineering or Chemistry and 2–5 years' related experience are required.

Qualifications

• Bachelor’s degree in Engineering, Chemistry or related field; 2–5 years in lab troubleshooting or equipment repair.
• AA in Engineering or related technical field with relevant experience also considered.
• Travel up to 75% and valid driver's license required.

Responsibilities

• Schedule and perform on-site installation, diagnose performance issues, repair, and preventive maintenance.
• Promote, sell, and support Service products and contracts.
• Provide technical support to customers via phone and on-site visits.
• Serve as escalation engineer for difficult or ongoing issues.

Skills

Analytical

Problem solving

Customer service

Communication

Teamwork

Education

Bachelor’s degree in Engineering or Chemistry

AA in Engineering or technical field

Tools

Excel

Word

Job description

US - Houston, TX - CS

Full time

REQ36528

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Teledyne LABS has a great opportunity for a Field Service Engineer in Houston, TX.

Summary

Provide on-site service and installation of instrumentation, Service Contract sales and application support for new products.

Essential Duties and Responsibilities

• Schedule and perform on-site installation, diagnose performance issues, repair, and preventative maintenance for products
• Promote, sell, and support Service products
• Provide technical support to customers via telephone and on-site visits
• Assist as escalation engineer for difficult, delicate or on-going situations as needed

Education and/or Experience

Bachelor’s degree in Engineering, Chemistry or related scientific study; would also consider those with an Associate's degree (A. A.) in Engineering or an equivalent from two-year college or technical school; and 2-5 years related experience in laboratory troubleshooting/repairing analytical equipment and/or training; or equivalent combination of education and experience.

Other Requirements

• Ability to be analytical, solve problems, and provide technical skills
• Experience with customer service- Responds promptly, Meets commitments
• Work well with other team members
• Professional written and oral communication skills
• Individual should have knowledge of Excel Spreadsheet software and Word Processing software.
• Ability to travel including some overnight travel up to 75% of the time
• A valid drivers license is required for this role

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision and depth perception.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.

You may not realize it, but Teledyne enables many of the products and services you use every day.

Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.