Field Service Engineer

Teledyne LeCroy Korea; Exton (PA); On-site; USD 70,000 - 90,000; Full time

Job summary

Teledyne LeCroy Korea is seeking a Field Service Engineer to ensure customers’ laboratory and process operations run reliably, safely, and at peak performance. You will install, calibrate, maintain, and repair instrumentation on-site, delivering professional service and technical guidance.

You will travel up to 75% and collaborate with a team to support customer sites, provide training, and resolve issues promptly, maintaining strong relationships with customers.

Qualifications

• Strong analytical and troubleshooting abilities.

Responsibilities

• Install, configure, and optimize hardware, software, and network-connected products at customer sites.
• Perform routine and complex maintenance, calibration, and repair of laboratory and process equipment.
• Diagnose performance issues and recommend solutions that improve equipment reliability.
• Provide customer training and technical guidance to enhance proper equipment use and preventative care.
• Respond proactively to potential issues to minimize downtime and unplanned business interruptions.
• Serve as a technical resource for colleagues and customers, occasionally mentoring other field engineers.
• Support high-volume customer locations with on-site calibration services.
• Ensure professional, timely communication and a strong customer service experience.

Skills

Analytical abilities

Troubleshooting

Independent and teamwork

Communication skills

Education

Bachelor’s degree in Engineering, Chemistry, or related field

Associate degree with experience considered

Tools

Spreadsheet software

Word processing software

Job description

Job Description

As a Field Service Engineer, you play a vital role in ensuring our customers’ laboratory and process operations run reliably, safely, and at peak performance. You are the face of our service organization—bringing technical expertise, professionalism, and problem‑solving skills directly to customer sites. Your work supports long‑term customer partnerships and helps maintain the high standards associated with our products and services. In this role, you’ll work both independently and alongside a supportive team, delivering exceptional on‑site calibration, maintenance, and repair services.

What you’ll do

• Install, configure, and optimize hardware, software, and network‑connected products at customer sites.
• Perform routine and complex maintenance, calibration, and repair of laboratory and process equipment.
• Diagnose performance issues and recommend solutions that improve equipment reliability.
• Provide customer training and technical guidance to enhance proper equipment use and preventative care.
• Respond proactively to potential issues to minimize downtime and unplanned business interruptions.
• Serve as a technical resource for colleagues and customers, occasionally mentoring other field engineers.
• Support high‑volume customer locations with on‑site calibration services.
• Ensure professional, timely communication and a strong customer service experience.

What you need

• Strong analytical and troubleshooting abilities
• Ability to work independently and in team environments
• Professional written and verbal communication skills
• Experience servicing analytical or laboratory instrumentation
• Bachelor’s degree in Engineering, Chemistry, or related field; Associate degree with experience also considered – 5–10 years of related equipment troubleshooting, calibration, or repair experience
• Proficiency with spreadsheet and word‑processing software
• Ability to travel up to 75% of the time and maintain a valid driver’s license

What we offer

You’ll join a team that values technical excellence, collaboration, and continuous learning. We offer opportunities to deepen your expertise, work with a broad variety of equipment, and grow within a supportive environment.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards.

Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non‑merit based factor made unlawful by federal, state, or local laws.

You may not realize it, but Teledyne enables many of the products and services you use every day. Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.