Field Service Engineer

Harbinger Motors Inc.; Garden Grove (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Stock options

401(k) matching

HSA/FSA

Annual vacation bonus

Cell phone stipend

Meals & stocked kitchens

Job summary

Harbinger Motors Inc. is seeking a Field Service Engineer to support our deployed fleet and partners.

You will work onsite at customer sites and dealer locations, assist with charge infrastructure installations, and collaborate with engineering on prototypes to maximize fleet uptime. The ideal candidate has 5+ years in vehicle workshops, strong electrical systems knowledge, and CAN communication experience.

Qualifications

• 5+ years’ work experience in a vehicle workshop and/or dealer shop.
• Experience with building electrical systems is preferred.
• Familiarity with vehicle CAN communication is a plus.
• Valid driver’s license required.
• Experience with OEM training programs is a plus.

Responsibilities

• Provide remote and on-site fleet technical support.
• Support field operations for customer fleets, events, and tests.
• Advise customers on installing charge equipment in facilities.
• Assist engineering prototypes and contribute to service procedures.
• Perform root-cause analysis and equipment calibrations.
• Maintain service records and manage tools/shops inventory.
• Travel up to 60% as required.
• Train service network and internal technicians.

Skills

Field service

Electrical systems

CANoe/CANalyzer

CAN communication

Driver's license

Interpersonal communication

Prototype support

Team collaboration

Tools

Vector CANoe

Vector CANalyzer

Job description

Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best‑in‑class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first‑of‑its‑kind EV platform to support the growing demand for medium‑duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.

Job Overview:

As a Field Service Engineer you will be an essential member of the Customer Deployments team. You will become a go to subject matter expert in supporting Harbingers deployed fleet, You will partner closely with Engineering and external service partners to help ensure our fleets are well supported and have maximum uptime. Work onsite at customers and dealer locations solving vehicle issues and at headquarters on prototypes. Consult customers on charge infrastructure installations in their facilities.

What you’ll Do:

• Customer fleet technical support remote
• Field support - customer fleets, special events, test support
• Consult customers about Installation of charge equipment in facility
• Engineering prototype build support
• Design for Service influencer
• Tools and shop management and organization, supplies inventory management
• Root cause analysis
• Equipment calibrations and records keeping
• Hands on testing
• Service procedure development and trials
• Training the trainers for service network and other internal technicians
• Expect as much as 60% travel at times

Who You Are:

• 5+ years’ work experience in a vehicle workshop and/or dealer shop
• Experience with building electrical a plus
• Strong understanding of building electrical systems
• Knowledge of electrical building codes a plus
• EV and HV experience
• Natural ability to interface with many different people from many different technical disciplines and operate with them seamlessly
• Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats.
• Valid driver’s license required.
• Factory training programs through OEMs are a plus.
• Familiarity with vehicle Controller Area Network (CAN) communication
• Expertise with Vector CANoe/ CANalyzer
• Strong ability to think outside the box and find creative solutions to complex problems
• Strong understanding of vehicle systems and their interactions
• Ability to travel as required
• A creative curiosity, collaborative work ethic, hardworking enthusiasm
• Excellent communication skills and team working tendencies
• Early-stage Stock Options
• Robust Retirement Savings (401k, HSA, FSA)
• Annual Vacation Bonus
• Wellness & Fertility Benefits
• Cell Phone Stipend
• Complimentary Meals & Stocked Kitchens

$120,000 - $160,000 USD

Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [e-mail].

Candidate Data Privacy

Harbinger may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Harbinger may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Harbinger may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our HR, legal, and finance teams, and the team(s) with the position(s) for which you are applying; (ii) Harbinger affiliates; and (iii) Harbinger’s service providers, including providers of background checks, staffing services, and cloud services.

Harbinger may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Voluntary Self‑Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Harbinger Motors Inc.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.