Field Service Engineer – Industrial Water Systems

Jim Myers and Sons, Inc.; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive base salary

Bonus opportunities

Company paid medical

401K

Paid vacation and holiday

Job summary

A leader in water treatment engineering is looking for a Field Service Engineer to ensure proper installation, commissioning, and maintenance of equipment. This senior-level role involves significant travel and complex troubleshooting of electromechanical systems. The ideal candidate will have 3+ years of relevant experience, strong electrical systems knowledge, and excellent communication skills. Additional education in electrical or mechanical fields is required. Join a company that values innovation and quality in a collaborative environment.

Qualifications

• 3+ years of experience in field service or industrial construction.
• Familiarity with SCADA systems is a major plus.
• Ability to troubleshoot complex technical issues.

Responsibilities

• Lead equipment installation, startup, commissioning, and troubleshooting.
• Train operators in equipment operation and maintenance.
• Conduct root cause analysis and generate service reports.

Skills

Electrical systems and controls troubleshooting

Strong communication skills

Independent problem-solving

Experience with PLC panels and VFDs

Education

Associate’s degree in Electrical Engineering

Job description

About JMS

Our passion is our people and the positive impact they make.

Since being established in 1962, Jim Myers & Sons, Inc (JMS) has become one of the nation’s leading designers and manufacturers of water and water treatment equipment and systems. This success is the result of our employees’ diverse technical and business expertise, which fuels collaboration and ongoing innovation. We use equal parts innovation, quality, and reliability to create comprehensive, solution driven product offerings for our customers. Learn more about us at www.jmsequipment.com.

Why join the JMS team?

• Family owned and oriented workplace
• Work and collaborate with a small team who has become one of the best in the industry
• Use industry-leading technology and the best tools available to ensure success
• Working in a stable industry with strong growth potential

We are proud to offer:

• Competitive base salary
• Bonus opportunities
• Company paid medical
• Dental and life insurance
• 401K
• Excellent training
• Great family work environment
• Paid vacation and holiday

Job Summary

The Field Service Engineer at Jim Myers & Sons (JMS) will play a pivotal customer-facing role in ensuring that our equipment is properly installed, commissioned, and maintained to meet the highest standards. As a senior-level technical ambassador, this role will be responsible for supervising mechanical installations, conducting system startups, and leading troubleshooting efforts across a wide range of electromechanical systems. Collaboration with internal project teams will support this role in navigating challenges and receiving necessary assistance. This role requires significant travel and offers the opportunity to work on complex projects in diverse industrial and municipal settings.

Responsibilities

• Serve as the primary on-site technical expert during equipment installation, startup, commissioning, and troubleshooting
• Execute complex diagnostics and service activities involving mechanical, electrical, and controls systems
• Provide clear training to plant operators and maintenance personnel on equipment operation, safety, and preventive maintenance
• Conduct root cause analysis and generate detailed technical service reports for internal and external stakeholders
• Document all field activities, observations, and recommendations; submit timely service and expense reports.
• Collaborate closely with project engineers, controls specialists, and the design team to improve project execution and equipment performance
• Participate in post-installation service and support, including warranty and non-warranty visits
• Conduct field readiness assessments and lead job site evaluations during project turnover
• Maintain active communication with customers and internal stakeholders regarding scheduling, service status, and potential risks
• Represent JMS with professionalism, confidence, and technical expertise at customer facilities across the U.S

Qualifications, Desired Experience, and Skills

• 3+ years of experience in a field service or industrial construction environment, preferably with equipment start-up, diagnostics, and commissioning
• Strong background in electrical systems and controls; ability to troubleshoot PLC panels, motor starters, VFDs, and relay logic
• Familiarity with industrial programming, plant-level integration, and interfacing with SCADA systems is a major plus
• Demonstrated experience in working independently and resolving complex technical issues under pressure
• Excellent communication skills with the ability to represent JMS confidently in customer-facing environments
• Valid driver's license
• Ability and willingness to travel approximately 85% of the time, including occasional weekends

Education

• Associate’s degree in Electrical Engineering, Mechanical Technology, Industrial Automation, or a closely related technical field. Equivalent military or technical experience will also be considered

Jim Myers & Sons is an Equal Opportunity Employer