Field Service Engineer

231 TUS - TRUMPF, Inc.; Birmingham (AL); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K with match

Overtime

Career development

Paid time off

Parental leave

Job summary

TRUMPF is seeking a Field Service Engineer responsible for installing, troubleshooting, maintaining, and repairing TRUMPF CNC machines while building strong customer relationships. Travel 100% nationwide is required, including overnight stays and occasional international travel.

The role involves working with customers to ensure equipment operates within tolerance, coordinating with product support, and providing onsite training and detailed service reports. A valid driver's license is required.

Qualifications

• Associates program or technical school degree in Engineering principles or a suitable combination of education and work experience.
• Experience in computer software, file management, electronics, digital circuits, wiring, mechanics and hydraulics is helpful.
• Must have and maintain a clean and valid driver's license and record.

Responsibilities

• Work closely with customers and machines to ensure equipment operates within expected tolerance.
• Work carefully with the Product Support for technical assistance and provide them with diagnostic feedback
• Use visual clues, computer programs, diagnostic tools to further diagnose machine difficulties
• Read and utilize company repair manuals and work orders for assistance with repairs, if needed offer suggestions for adjusting/updating existing technical documentation
• Assemble, install, align equipment, clean, replace or install parts to maintain smooth operation of machinery and equipment
• Accurately report technical conditions and information of machines to PSG and management
• Interface with cross functional work teams such as applications, sales, engineering, production, etc.
• Provide onsite training to customers for operation and/or repair of machines
• submit organized and helpful service reports for each repair mission

Education

Associates degree or technical school in Engineering

Job description

Als familiengeführtes Hochtechnologieunternehmen mit rund 19.000 Mitarbeitenden an 71 Standorten weltweit suchen wir Vorausdenker mit unkonventionellen Ideen und Tatkraft. Wir leben eine Kultur des Teamgeists und gegenseitigen Vertrauens – der ideale Rahmen, um mutig Neues zu wagen und Bestehendes zu hinterfragen. Unsere Technologien inspirieren Menschen, Unvorstellbares zu entwickeln und zu bauen. Ob Laser, Werkzeugmaschinen, EUV oder Elektronik – TRUMPF erschafft technologische Welten für künftige Generationen.

Sind Sie bereit für neue Herausforderungen? How brave are you? We are a high-tech company providing machine tools and laser technology and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force – across the globe at over 70 TRUMPF locations.

This position is responsible for installing, troubleshooting, maintenance and repairing TRUMPF CNC machines while building and developing strong customer relationships. This position requires travel 100% nationwide, including overnight stays and occasional weekend and international travel. At TRUMPF, you benefit from a true wealth of experience and ability discover many new locations – as you look after our customers' machines.

Field Service Engineer Duties & Responsibilities

• Work closely with customers and machines to ensure equipment operates within expected tolerance.
• Work carefully with the Product Support for technical assistance and provide them with diagnostic feedback
• Use visual clues, computer programs, diagnostic tools to further diagnose machine difficulties
• Read and utilize company repair manuals and work orders for assistance with repairs, if needed offer suggestions for adjusting/updating existing technical documentation
• Assemble, install, align equipment, clean, replace or install parts to maintain smooth operation of machinery and equipment
• Accurately report technical conditions and information of machines to PSG and management
• Interface with cross functional work teams such as applications, sales, engineering, production, etc.
• Provide onsite training to customers for operation and/or repair of machines
• submit organized and helpful service reports for each repair mission

Experience and Education for Field Service Engineer

• Associates program or technical school degree in Engineering principles or a suitable combination of education and work experience.
• Experience in computer software, file management, electronics, digital circuits, wiring, mechanics and hydraulics is helpful.
• Must have and maintain a clean and valid driver's license and record.

Benefits Working at TRUMPF

• Medical
• Dental
• 401K with Match
• Over Time
• Career Path Development
• Paid time off
• Parental Leave