Field Service Engineer

ASML US, LLC; Baltimore (MD); On-site; USD 78,750 - 118,123; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Basic life insurance

401k plan

Vacation leave

Paid holidays

Job summary

ASML US, LLC in Baltimore, MD is seeking a Field Service Engineer to install, maintain, and optimize complex semiconductor systems on-site, collaborating with customers to keep equipment running at peak performance.

This role requires independent work, hands-on diagnostics, and mentoring junior engineers, with up to 50% travel and on-site presence; candidates must be work authorized to work in the United States.

Qualifications

• At least 3 years of experience in semiconductor or high-tech equipment.
• Experience with data analysis tools and standard business software.
• Familiarity with electromechanical systems, diagnostics, and maintenance processes.

Responsibilities

• Analyze equipment issues by gathering and interpreting diagnostic data.
• Perform preventive and corrective maintenance on advanced systems.
• Plan service activities, including tools, parts, and scheduling.
• Collaborate with customers to troubleshoot and resolve technical problems.
• Document service activities and ensure clear handoff to support teams.
• Train customer staff on system use and maintenance.
• Share knowledge and support the development of less experienced engineers.

Skills

Troubleshooting

Customer communication

Cross-functional teamwork

Adaptability

Analytical thinking

Documentation

Learning mindset

Mentoring

Job description

Job Description

Introduction to the Job

As a Field Service Engineer, you play a direct role in keeping advanced semiconductor systems running at peak performance. Your work enables the production of microchips that power everyday technologies.

At ASML, you will support customers by installing, maintaining, and improving complex equipment on-site. You will help transfer knowledge and build strong partnerships with customers while contributing to continuous innovation.

In this Field Service Engineer role, you will work independently while collaborating with teams to deliver reliable results and improve system performance.

Role and Responsibilities

• Analyze equipment issues by gathering and interpreting diagnostic data.
• Perform preventive and corrective maintenance on advanced systems.
• Plan service activities, including tools, parts, and customer scheduling.
• Collaborate with customers to troubleshoot and resolve technical problems.
• Document service activities and ensure clear handoff to support teams.
• Train customer staff on system use, maintenance, and best practices.
• Share knowledge and support the development of less experienced engineers.

Education and Experience

• At least 3 years of experience in the semiconductor or high-tech equipment industry.
• Experience with data analysis tools and standard business software (spreadsheets, presentations, documentation tools).
• Familiarity with electromechanical systems, diagnostics, and maintenance processes.

Skills

Working at the cutting edge of tech, you'll always have new challenges and new problems to solve - and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you'll need the following skills:

• Diagnose and solve complex technical problems independently.
• Communicate clearly with customers and internal stakeholders.
• Collaborate effectively within cross-functional teams.
• Adapt quickly to changing priorities and technical challenges.
• Apply analytical thinking to troubleshoot system issues.
• Demonstrate attention to detail in documentation and execution.
• Show initiative in learning new technologies and processes.
• Support and mentor team members when needed.

Other information

• This position is located on-site in Baltimore MD and requires onsite presence.
• Position requires up to 50% travel both domestic and international.
• Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle and feel; stoop, kneel, crouch, twist, reach and stretch.
• Occasionally lift and/or move up to 50 pounds.
• Occasionally required to move around the campus and must be willing to work in a clean room environment for the entire duration of the shift, wearing coveralls, hoods, booties, safety glasses, and gloves.
• Willingness to work flexible schedules, including nights or weekends when needed.

You must be work authorized in the United States without the need for employer sponsorship.

Salary

The current base annual hourly range for this role is currently: $37.86-56.79

Benefits

The Company offers employees and their families, medical, dental, vision, and basic life insurance. Employees are able to participate in the Company's 401k plan. Employees will also receive eight hours of vacation leave every month and 13 paid holidays throughout the calendar year.

Legal

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

Request an Accommodation

ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to [e-mail] to initiate the company's reasonable accommodation process.

Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.