Field Service Engineer

ASML; Baltimore (MD); On-site; USD 78,845 - 118,056; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Vacation leave (8 hours/month)

13 paid holidays per year

Job summary

ASML is seeking a Field Service Engineer to install, maintain, and improve complex semiconductor equipment on-site in Baltimore, MD. You will work independently while collaborating with cross‑functional teams to deliver reliable results and drive system performance improvements.

The role requires strong diagnostic, maintenance, and customer communication skills, with up to 50% travel and the ability to operate in a fast‑paced, technical environment.

Qualifications

• 3+ years in the semiconductor or high‑tech equipment industry.
• Experience with data analysis tools and standard business software (spreadsheets, presentations, documentation tools).
• Familiarity with electromechanical systems, diagnostics, and maintenance processes.

Responsibilities

• Analyze equipment issues by gathering and interpreting diagnostic data.
• Perform preventive and corrective maintenance on advanced systems.
• Plan service activities, including tools, parts, and customer scheduling.
• Collaborate with customers to troubleshoot and resolve technical problems.
• Document service activities and ensure clear handoff to support teams.
• Train customer staff on system use, maintenance, and best practices.
• Share knowledge and support the development of less experienced engineers.

Skills

Diagnose problems independently

Clear customer communication

Cross-functional collaboration

Adapt to changing priorities

Analytical troubleshooting

Attention to documentation

Mentor junior engineers

Education

3+ years in semiconductor/high-tech equipment

Tools

Data analysis tools

Spreadsheets

Documentation tools

Job description

Introduction to the Job

As a Field Service Engineer, you play a direct role in keeping advanced semiconductor systems running at peak performance. Your work enables the production of microchips that power everyday technologies.

Job Description

At ASML, you will support customers by installing, maintaining, and improving complex equipment on-site. You will help transfer knowledge and build strong partnerships with customers while contributing to continuous innovation. In this Field Service Engineer role, you will work independently while collaborating with teams to deliver reliable results and improve system performance.

Role and Responsibilities

• Analyze equipment issues by gathering and interpreting diagnostic data.
• Perform preventive and corrective maintenance on advanced systems.
• Plan service activities, including tools, parts, and customer scheduling.
• Collaborate with customers to troubleshoot and resolve technical problems.
• Document service activities and ensure clear handoff to support teams.
• Train customer staff on system use, maintenance, and best practices.
• Share knowledge and support the development of less experienced engineers.

Education and Experience

• At least 3 years of experience in the semiconductor or high‑tech equipment industry.
• Experience with data analysis tools and standard business software (spreadsheets, presentations, documentation tools).
• Familiarity with electromechanical systems, diagnostics, and maintenance processes.

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you’ll need the following skills:

• Diagnose and solve complex technical problems independently.
• Communicate clearly with customers and internal stakeholders.
• Collaborate effectively within cross‑functional teams.
• Adapt quickly to changing priorities and technical challenges.
• Apply analytical thinking to troubleshoot system issues.
• Demonstrate attention to detail in documentation and execution.
• Show initiative in learning new technologies and processes.
• Support and mentor team members when needed.

Other Information

• This position is located on-site in Baltimore, MD and requires onsite presence.
• Position requires up to 50% travel both domestic and international.
• Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle and feel; stoop, kneel, crouch, twist, reach and stretch.
• Occasionally lift and/or move up to 50 pounds.
• Occasionally required to move around the campus and must be willing to work in a clean room environment for the entire duration of the shift, wearing coveralls, hoods, booties, safety glasses, and gloves.
• Willingness to work flexible schedules, including nights or weekends when needed.

You must be work authorized in the United States without the need for employer sponsorship.

The current base annual hourly range for this role is currently: $37.86-56.79.

Pay scales are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that are unique to each candidate, including but not limited to job‑related skills, relevant education and experience, certifications, abilities of the candidate and pay relative to other team members.

The Company offers employees and their families medical, dental, vision, and basic life insurance. Employees can participate in the Company’s 401(k) plan. Employees will also receive eight (8) hours of vacation leave every month and (13) paid holidays throughout the calendar year.

This position requires access to controlled technology as defined in the United States Export Administration Regulations (15 C.F.R. 730, et seq.). Qualified candidates must be legally authorized to access such technology prior to beginning work.

Inclusion and Diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. All candidates are recruited, hired, trained, and promoted in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.

Request an Accommodation

ASML provides reasonable accommodations to applicants and employees with disabilities. If you are in need of an accommodation to complete an application, interview, or other phases of the pre‑selection process, please send an email to [e-mail] to initiate the company’s reasonable accommodation process.

Please note: This email address is solely intended to provide a method for applicants to initiate ASML’s process to request accommodation. Any recruitment questions should be directed to the designated Talent Acquisition member for the position.