Field Service Engineer III

Applied Materials, Inc.; Austin (TX); On-site; USD 50,971 - 70,257; Full time

Job summary

Applied Materials, Inc. in Austin, TX is seeking a hands-on Field Service Engineer to install, maintain, and upgrade customer equipment on-site. You will apply diagnostic techniques and collaborate with senior engineers and customers to address roadmaps and process challenges.

The role requires 4–7 years in semiconductor or related equipment support, strong mechanical aptitude, and the ability to travel. Travel is about 25%. A driver’s license and basic Office skills are expected.

Qualifications

• Completion of an associate degree, technical training, field service experience, or trade certification.
• 4–7 years in semiconductor or equipment support industries.
• Strong mechanical and diagnostic capabilities with tools and instrumentation.
• Effective written and verbal communication skills and basic MS Office skills.
• Valid driver's license and ability to travel as needed.

Responsibilities

• Install, maintain, and upgrade customer equipment.
• Apply basic diagnostic techniques to assess equipment and address issues with guidance from senior engineers.
• Collaborate with engineers and customers to understand roadmaps, processes, and challenges.
• Train and mentor junior field service engineers.
• Perform preventative and corrective maintenance on complex systems including electrical, vacuum, mechanical, plasma, hydraulic, and gas components.
• Coordinate and communicate directly with customers; fulfill additional duties as assigned.

Skills

Electrical & mechanical aptitude

Diagnostics & troubleshooting

Hand tools & testing instruments

Written & verbal communication

Microsoft Excel/Office basics

Valid driver's license

Education

Associate degree or technical training

Field service experience or trade certification

Tools

Digital multimeters

Pneumatic/hydraulic knowledge

Preventive maintenance tools

Job description

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting‑edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next‑generation technology, join us to deliver material innovation that changes the world.

What We Offer

Salary: $37.00 - $51.20
Location: Austin, TX

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

Role Responsibilities

• Install, maintain, and upgrade customer equipment
• Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers
• Collaborate with Senior Field Service Engineers and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges
• Train and mentor junior Field Service Engineers
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
• Coordinate and communicate directly with customers
• Fulfill additional duties, as assigned

Minimum Qualifications

• Completion of an Associate degree, military technical training, field service experience, or trade certification
• 4‑7 years of work experience in semiconductor industry or other equipment support industry
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
• Strong knowledge of hand tools and their appropriate usage, including digital multimeters
• Effective written and verbal communication skills
• Basic knowledge of Microsoft Excel, Word, and PowerPoint
• Possession of a valid driver’s license and the ability to obtain a passport, if travel is required
• Able to meet all on‑site requirements, including safety, environmental guidelines, and COVID‑19 protocols

Physical Requirements

This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Preferred Qualifications

• ALD
• CMP
• DDP
• EPI
• ETCH
• FEP
• MDP
• SRP
• VSE

Additional Information

• Time Type: Full time
• Employee Type: Assignee / Regular
• Travel: Yes, 25% of the Time
• Relocation Eligible: Yes

Equal Opportunity Employment

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users.