Field Service Driver Technician

Phiston Tech; Sully Square (VA); On-site; USD 38,000 - 48,000; Full time

Job summary

Phiston Technologies is seeking a Field Service Driver Technician for a 6-month contract with potential for extension. The ideal candidate will combine technical skills and customer service expertise to ensure secure on-site shredding operations. Responsibilities include driving trucks, operating shredding equipment, managing inventory, and interacting with clients in a dynamic work environment.

Qualifications

• Experience operating and maintaining industrial machinery or similar technical equipment.
• Physical ability to handle equipment setup and operation.
• Clean background and driving record required.

Responsibilities

• Safely drive and operate trucks to client locations.
• Conduct pre- and post-trip vehicle inspections.
• Operate and maintain shredding equipment and troubleshoot as needed.

Skills

Mechanical aptitude

Troubleshooting skills

Communication skills

Customer service skills

Education

Valid driver’s license

CDL preferred

Job description

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Job Description

About Us:

This is a 6 month contract with the potential to go longer and/or turn into a full time position.

Phiston Technologies is at the forefront of secure IT Asset Disposition (ITAD) services, specializing in on-site data destruction using cutting-edge technology. We provide scalable, efficient, and compliant solutions to hyperscalers, enterprises, and co-location providers.

Position Overview:

We are seeking a skilled and reliable Field Service Driver Technician to join our mobile ITAD team. This role combines technical expertise with customer service and logistics to ensure secure, on-site shredding and efficient operations. The ideal candidate will travel to client sites, operate and maintain shredding equipment, drive our custom-built trucks, and manage daily operations, including inventory control and client interaction.

Key Responsibilities:

• Truck Operations: Safely drive and operate 24-foot or 26-foot trucks to client locations (CDL required for larger trucks).
• Conduct pre- and post-trip vehicle inspections to ensure roadworthiness.
• Technical Operations: Operate and maintain shredding equipment, ensuring compliance with security and performance standards.
• Troubleshoot and perform minor repairs to equipment as needed to minimize downtime.
• Monitor shred events, ensuring output meets client specifications and security levels.
• Support warehouse team with organization and inventory checks as needed.
• Assist with equipment prep, loading/unloading, and basic service tasks at Phiston's facility when not on the road.
• Inventory Management: Track and order consumables (e.g., debris bins) and spare parts to maintain uninterrupted operations.
• Maintain detailed records of inventory usage and replenishment schedules.
• Customer Service: Serve as the on-site point of contact for clients, addressing questions or concerns professionally and promptly.
• Provide clients with Certificates of Destruction (CoD) and other required documentation.
• Basic knowledge of generator maintenance and operation.
• Compliance and Reporting:
• Follow safety and data destruction protocols, including regulatory and certification requirements (e.g., NAID AAA).
• Submit accurate daily and event reports, including equipment performance and client feedback.
• Maintain truck maintenance records and driver logs.
  
  

Qualifications:

• Valid driver’s license (CDL preferred for larger trucks).
• Experience operating and maintaining industrial machinery or similar technical equipment.
• 30-50% travel required
• Strong mechanical aptitude and troubleshooting skills.
• Familiarity with inventory management processes.
• Excellent communication and customer service skills.
• Ability to work independently and manage multiple tasks effectively.
• Physical ability to handle equipment setup and operation.
• Clean background and driving record required.
  
  

Preferred Skills:

• Experience in ITAD or a related field (e.g., data destruction, logistics).
• Certification or training in equipment operation or maintenance.
• Familiarity with compliance standards such as NAID AAA or ISO certifications.
  
  

Company Description

At Phiston Technologies, Inc., we believe in innovation, proactive product development, and secure destruction of data. We pride ourselves on being the leading physical data destruction company in the United States. Our clients include some of the top tech companies globally, such as Amazon, Facebook, and Salesforce.

Our products were engineered in response to the rapid growth of information technology and the inherent rise of data breaches across multiple industries. We deeply understand the standards that government and private entities must follow to protect sensitive information from data security breaches.

Our product line-up shows our continued commitment to ever-changing technology and data security demands. We have the only hassle-free automated crushing systems widely reviewed as a necessity in large organizations. Phiston carries a wide array of products from portable desktop destruction destroyers to enterprise-level data center destruction machines.

At Phiston Technologies, Inc., we believe in innovation, proactive product development, and secure destruction of data. We pride ourselves on being the leading physical data destruction company in the United States. Our clients include some of the top tech companies globally, such as Amazon, Facebook, and Salesforce. Our products were engineered in response to the rapid growth of information technology and the inherent rise of data breaches across multiple industries. We deeply understand the standards that government and private entities must follow to protect sensitive information from data security breaches. Our product line-up shows our continued commitment to ever-changing technology and data security demands. We have the only hassle-free automated crushing systems widely reviewed as a necessity in large organizations. Phiston carries a wide array of products from portable desktop destruction destroyers to enterprise-level data center destruction machines.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Computer Hardware Manufacturing

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