Field Service Dispatcher & Scheduler

Ring Power Corporation; Riverview (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Ring Power Corporation in Florida is seeking a Service Operations leader to oversee field activities, ensure safety compliance, and coordinate service requests. The role includes dispatching technicians, maintaining equipment and inventories, and driving top-tier customer service across multiple locations.

Ideal candidates will have a High School diploma or GED and 5–6 years of service-management experience, with leadership training considered a plus.

Qualifications

• High School diploma or GED.
• 5-6 years experience in service management or related role.
• Able to comprehend written material and communicate orally and in writing with employees and customers.
• Leadership training or courses are a plus.

Responsibilities

• Oversee field operations and ensure work is performed safely and per policies.
• Log and coordinate service requests, dispatch technicians and communicate with customers.
• Maintain appearance and condition of equipment, tooling, and vehicles per guidelines.
• Track inventories of trucks, tools, and safety items.
• Monitor technician performance and ensure timely documentation of work.
• Assign daily tasks and adjust workloads to maximize customer service efficiency.

Skills

Safety

Teamwork

Communication

Negotiation

Customer focus

Resource management

Confidence

Self-Aware

Stress management

Education

High School diploma or GED

Tools

MS Office

Dealer software

Job description

Ring Power Corporation in Florida is seeking a Service Operations leader to oversee field activities, ensure safety compliance, and coordinate service requests. The role includes dispatching technicians, maintaining equipment and inventories, and driving top-tier customer service across multiple locations.

Ideal candidates will have a High School diploma or GED and 5–6 years of service-management experience, with leadership training considered a plus.