Field Service Coordinator: Scheduling, Dispatch & Support

Milton CAT; Richmond (VT); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

Paid Time Off plus 8 company-paid holidays

Medical, Dental, and Vision plans

Life and Disability Insurance

Competitive Retirement Plan

Tuition Reimbursement

Safety & Wellness Program

Employee Referral Program

Job summary

A leading service provider in the Northeast is seeking a detail-oriented Field Service Coordinator in Richmond, Vermont. This position involves managing service requests and scheduling for technicians while providing exceptional customer support. Ideal candidates possess strong organizational and communication skills, along with proficiency in Microsoft Office. The role offers a full-time opportunity with competitive pay and benefits, including medical and retirement plans. Candidates should be able to thrive in a fast-paced environment while maintaining high accuracy in their work.

Qualifications

• High school diploma or GED required; college or technical coursework preferred.
• Excellent written and verbal communication skills.
• Ability to prioritize and manage multiple tasks in a fast-paced service environment.

Responsibilities

• Serve as a primary point of contact for incoming service calls.
• Assist with coordinating and scheduling work for field service technicians.
• Open, update, and close work orders and invoices accurately.

Skills

Strong computer skills

Excellent written and verbal communication

Organizational skills

Problem-solving skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

A leading service provider in the Northeast is seeking a detail-oriented Field Service Coordinator in Richmond, Vermont. This position involves managing service requests and scheduling for technicians while providing exceptional customer support. Ideal candidates possess strong organizational and communication skills, along with proficiency in Microsoft Office. The role offers a full-time opportunity with competitive pay and benefits, including medical and retirement plans. Candidates should be able to thrive in a fast-paced environment while maintaining high accuracy in their work.