Field Service Coordinator

ADP, Inc.; Town of Montana (WI); Presencial; USD 41 000 - 48 000; Tempo integral

Resumo da oferta

Bayer Built Products is seeking a Field Service Coordinator to schedule and complete field service requests, repair warranty issues, and ensure customer satisfaction across our millwork solutions.

This full-time role requires a high school diploma, valid driver's license, willingness to travel, and the ability to work independently. Carpentry or cabinet making background is preferred, with experience using Bayer Built products.

Qualificações

• High School Diploma required or equivalent.
• Carpentry or cabinet making is preferred.
• Good understanding of Bayer Built products is necessary.

Responsabilidades

• Schedule field service work and repair of millwork products.
• Travel to Bayer Built territories to complete warranty work.
• Perform field repairs on interior and exterior door issues.
• Coordinate with scheduling and customer appointments.
• Gather and inspect products and report issues to production.

Conhecimentos

Valid driver's license

Travel willingness

Independent worker

BBW product knowledge

Formação académica

High School Diploma

Carpentry or cabinet making (preferred)

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Coordinator

Full-time Regular Pompey's Pillar, MT, US

2 days ago Requisition ID: 1063

Salary Range: $30.00 To $35.00 Hourly

JOB SUMMARY:

Complete field service requests to repair products that have defects or warranty issues. Ensure customer satisfaction with Bayer Built Products and Services.

ESSENTIAL FUNCTIONS:

• Schedule Field Service work and repair of Millwork products
• Travel to Bayer Built territories to complete warranty work
• Field repair interior and exterior door issues
• Skilled craftsmanship
• Coordinate with Field Service Coordinator paperwork and schedule appointments with customers
• Gather and inspect product
• Follow up with production team leaders issue identified
• Completes necessary credit paperwork for customers
• Follow up with internal contact to identify product concerns
• Identify charge backs to vendors

SECONDARY RESPONSIBILITIES:

• Computer tracking and reporting for completed types of work and analysis of issues
• Follow up with Quality Control / Team Leader

NECESSARY KNOWLEDGE, SKILLS & ABILITIES:

• Must have understanding of BBW products
• Possess valid driver’s license and a clean driving record (willing to travel in rural and metro areas)
• Must be able to work independently

EDUCATION AND EXPERIENCE:

• High School Diploma
• Carpentry or cabinet making school preferred
• Experience working with Bayer Built products

Required Work Hours: Various, Monday - Friday