Field Service Coordinator

Actalent; Phoenix (AZ); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Job summary

Actalent is seeking a Field Service Coordinator to support the Controls Service Team from its Phoenix office. This role focuses on back-office operations, managing Service Agreements and Time & Material Service Tickets, and coordinating dispatch for the field service team.

The position emphasizes accurate data entry, clear written and verbal communication, and the ability to analyze data using basic math. It is a contract-to-hire, onsite opportunity in Phoenix, AZ.

Qualifications

• Minimum of one year experience in the service industry as a Dispatcher/Coordinator.
• Proficiency in Windows applications, primarily Word and Excel.
• Strong analytical skills to define problems and gather data.
• Ability to speak articulately in one-on-one or small group settings.
• Excellent written communication skills.

Responsibilities

• Provide back-office support for the Controls Service Team.
• Assist with managing Service Agreements, Time and Material Service Tickets, and Service Projects.
• Coordinate dispatch operations for the field service team.
• Ensure accurate and efficient data entry using Microsoft Office applications.
• Collaborate with team members to prioritize tasks and make timely decisions.
• Communicate effectively with clients and team members both verbally and in writing.
• Apply basic mathematical concepts to analyze data and draw valid conclusions.

Skills

Dispatcher experience

Excel

Analytical skills

Verbal communication

Written communication

Tools

Microsoft Word

Microsoft Excel

Job description

Job Title: Field Service CoordinatorJob Description

Join our team as a Field Service Coordinator, where you will play a vital role in supporting our Controls Service Team with back-office operations. Your commitment to both internal and external customer satisfaction is paramount. This position involves assisting with Service Agreements, Time and Material Service Tickets, Service Projects, and other business-related activities.

Responsibilities

• Provide back-office support for the Controls Service Team.

• Assist with managing Service Agreements, Time and Material Service Tickets, and Service Projects.

• Coordinate dispatch operations for the field service team.

• Ensure accurate and efficient data entry using Microsoft Office applications.

• Collaborate with team members to prioritize tasks and make timely decisions.

• Communicate effectively with clients and team members both verbally and in writing.

• Apply basic mathematical concepts to analyze data and draw valid conclusions.

Essential Skills

• Minimum of one year experience in the service industry as a Dispatcher/Coordinator.

• Proficiency in Windows applications, primarily Word and Excel.

• Strong analytical skills to define problems and gather data.

• Ability to speak articulately in one-on-one or small group settings.

• Excellent written communication skills.

Additional Skills & Qualifications

• Experience in customer service and administration.

• Detail-oriented with a focus on engineering and technical language.

• Ability to perform under pressure and handle conflict.

Work Environment

This position is based in an office environment in Phoenix, Arizona, where you will work closely with others. The role offers growth opportunities and exposure to clients in a collaborative setting. The work environment requires a professional demeanor and the ability to manage simultaneous deadlines.

Job Type & Location

This is a Contract to Hire position based out of Phoenix, AZ.

Pay and Benefits

The pay range for this position is $24.00 - $27.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Phoenix,AZ.

Application Deadline

This position is anticipated to close on Aug 28, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.