Field Service Apprentice

GE HealthCare; Minnesota; On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Tuition reimbursement

Paid time off

Job summary

GE HealthCare is offering a Field Engineer Apprentice role based in Minneapolis, MN, focusing on diagnostic imaging equipment. This one-year remote apprenticeship includes on-site work with hospitals, aiming to prepare you for a long-term field service career and potential internal advancement.

The program emphasizes hands-on repair, preventive maintenance, safety compliance, and documentation while developing close collaboration with customers and the internal team.

Qualifications

• Required: AS, BS, MS degree, military education, certificate program, or current student with less than 12 months to completion; OR high school diploma/GED with 6 months experience servicing electronic, IT, or mechanical equipment.
• Reliable transportation and a valid driver’s license.
• Legal authorization to work in the U.S.; no visa sponsorship.

Responsibilities

• Work within hospital radiology environments to evaluate and troubleshoot imaging equipment issues and implement repairs.
• Complete preventative maintenance on designated equipment.
• Perform safety and environmental inspections in line with guidelines.
• Complete service and repair documentation following hospital protocol.
• Maintain daily communication with customers to ensure resolution and follow‑up.
• Learn and maintain tools and test equipment, including calibration and safety standards.
• Assist more experienced technicians with progressive repairs and team service.
• Complete planned quality and compliance training within deadlines and report concerns.
• Adhere to GE HealthCare Quality Manual, QMS, policies and applicable laws.

Skills

Schematic diagrams

Analytical skills

Customer communication

Electronic circuitry knowledge

Interfacing with teams

Change management

Education

AS/BS/MS or current student (less than 12 months to completion)

Job description

In this role, the Field Engineer Apprentice will observe and perform various equipment service processes and procedures to drive customer satisfaction and ensure proper functionality of less complex customer diagnostic imaging equipment. This remote apprenticeship requires the candidate to be available for on‑site work at customer locations in Minneapolis, MN, and surrounding areas. The program is one year long and prepares apprentices for a long‑term career in field service, with opportunities to transition into a full‑time internal position based on performance and business needs.

Key Responsibilities

• Work within hospital radiology environments to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
• Complete preventative maintenance on designated equipment.
• Perform safety and environmental inspections, ensuring compliance with Health and Human Services and Environmental Health and Safety guidelines.
• Complete service and repair documentation following hospital protocol and GE HealthCare policies and procedures.
• Maintain daily communication with customers to ensure resolution and proper follow‑up, leading to customer satisfaction.
• Learn and ensure proper care of tools and test equipment, maintain calibration, and enhance technical knowledge of current standards regarding safe and effective use of medical equipment.
• Assist more experienced technicians with progressive repairs and act as a member of the local team to provide efficient service delivery to all accounts within the assigned area.
• Complete all planned quality and compliance training within defined deadlines, identifying and reporting customer quality or compliance concerns immediately to the Quality Organization.
• Be aware of and comply with the GE HealthCare Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations.

Required Qualifications

• AS, BS, MS degree, military education, certificate program, or current student with less than 12 months to completion; OR high school diploma/GED with 6 months experience servicing electronic, IT, or mechanical equipment.
• Reliable transportation and a valid driver’s license.
• Legal authorization to work in the U.S.; no visa sponsorship.

Desired Qualifications

• Previous experience interpreting schematic diagrams and performing effective repair and planned maintenance on basic biomedical or electronic equipment.
• Analytical and communication skills with the ability to explain technical issues to customers in an easy‑to‑understand manner.
• Ability to develop and maintain good customer relations.
• Experience interfacing with internal team members and external customers as part of a solution‑based service process.
• Knowledge of electronic digital circuitry and understanding of electronic and electro‑mechanical devices.
• Change agent and process oriented.

Location & Mobility

• Local candidates strongly preferred.
• Relocation beyond 30 miles from current location must be approved by the manager in advance.

Program Considerations

• Successful completion of the apprenticeship and conversion to a full‑time internal position are based on performance, business need, and role availability.
• Candidates open to relocation may increase their chances of placement into a full‑time internal role.
• In 2025, 84% of apprentices completing the program moved into full‑time internal positions.

Physical & Compliance Requirements

• Ability to lift and carry equipment up to 35 pounds unassisted and perform frequent bending, stooping, twisting, climbing, crouching, kneeling, sitting, and standing for extended periods.
• Ability to reach at, above, and below shoulder level; flex and extend neck; and demonstrate good hand and finger dexterity.
• Specific vision abilities may include color vision, close vision, distance vision, peripheral vision, and depth perception.
• Must successfully complete GE HealthCare background checks, post‑offer drug testing, ongoing customer access requirements, including required immunizations and additional drug tests/background checks.

Benefits & Compensation

For U.S. based positions, the pay range is $48,000 – $72,000 annually. Compensation decisions are dependent on skills, qualifications, experience, and location. The position may also be eligible for performance‑based incentive compensation, including cash bonuses and/or long‑term incentives. GE HealthCare offers a competitive benefits package, including medical, dental, vision, paid time off, a 401(k) plan with employee and company contributions, life, disability, and accident insurance, and tuition reimbursement.

Equal Opportunity & Employment Eligibility

GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or other protected characteristics. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID‑19, some customers may have vaccination mandates that apply to certain employees. This role is restricted to U.S. persons due to access to export‑controlled technology, and proof of status will be required prior to employment.

Relocation Assistance

No relocation assistance is provided.