Field Engineer Apprentice

GE HealthCare; Denver (CO); On-site; USD 52,800 - 79,200; Full time

Job summary

GE HealthCare is seeking a Field Engineer Apprentice in Denver, CO. This onsite, one-year apprenticeship focuses on maintaining and repairing diagnostic imaging equipment in hospital settings while preparing for a long-term internal field service role.

You will work with a team at customer sites, learn safety and compliance standards, and may travel as needed. Successful completion may lead to a full-time position within GE HealthCare.

Qualifications

• AS, BS, MS degree, military education, certificate program, current student with less than 12 months from completion (with a cumulative GPA of a 2.0 or higher based on a 4.0 scale) or high school diploma/GED with 6 months experience servicing electronic, IT or mechanical equipment.
• Experience interpreting schematic diagrams and performing troubleshooting on basic diagnostic imaging or electronic equipment to ensure safe operation.
• Must have reliable transportation and a valid driver’s license.

Responsibilities

• Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
• Complete preventative maintenance on designated equipment.
• Perform safety and environmental inspections ensuring compliance with Health and Human Services and Environmental Health and Safety guidelines.
• Complete service and repair documentation following hospital protocol and GEHC policies & procedures.
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Learn and maintain proper care of tools, test equipment, calibration, and stay updated on standards and procedures.
• Mentor and assist more experienced technicians and contribute to efficient service delivery.
• Complete planned quality and compliance training within deadlines and report concerns to quality organization.

Skills

Schematic interpretation

Troubleshooting

Preventive maintenance

Customer communication

Driver's license

Physical dexterity

Education

Associate/Bachelor/Military education

Certificate program

High school diploma with 6 months experience

Tools

Testing equipment

Calibration

Job description

Job Description Summary

In this role, the Field Engineer Apprentice will observe and perform various equipment service processes and procedures to drive customer satisfaction and ensure proper functionality of less complex customer diagnostic imaging equipment.

This is an onsite customer-facing service position focused on maintaining and repairing medical equipment in healthcare environments. Time is spent supporting customers in hospitals and clinical settings, serving as the face of GE HealthCare at customer sites in Denver, CO.

This one-year apprenticeship is designed to prepare candidates for a long‑term career in field service. The apprenticeship will be scheduled to align with the anticipated availability of an internal position to support continuity of employment following program completion.

Job Description

RESPONSIBILITIES

• Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
• Complete preventative maintenance on designated equipment.
• Perform safety and environmental inspections ensuring compliance with Health and Human Services and Environmental Health and Safety guidelines.
• Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures.
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Learn and ensure proper care of tools and test equipment and ensure calibration. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment.
• Mentor and assist more experienced technicians on progressive repairs and resolution, and work as a member of the local team to provide efficient service delivery to all accounts within the assigned area.
• Complete all planned quality and compliance training within defined deadlines. Identify and report all customer quality or compliance concerns immediately to the quality organization.
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

Work Environment & Travel

• Field roles are most effectively performed outside of GE HealthCare facilities and generally take place at customer locations, including hospitals and healthcare environments.
• Healthcare operations run 24/7. Apprentices must be flexible to support customer needs, which may include early mornings, evenings, weekends, or adjusted hours based on service or customer requirements.
• Travel to customer locations may be required, depending on market and business needs.

REQUIRED QUALIFICATIONS

• AS, BS, MS degree, military education, certificate program, current student with less than 12 months from completion (with a cumulative GPA of a 2.0 or higher based on a 4.0 scale) or high school diploma/GED with 6 months experience servicing electronic, IT or mechanical equipment.
• Previous experience and/or coursework in which you have successfully interpreted schematic diagrams and performed troubleshooting and planned maintenance on basic diagnostic imaging or electronic equipment following current standards, code, and procedures to ensure safe and effective operation of those devices.
• Must have reliable transportation and a valid driver’s license.
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

DESIRED QUALIFICATIONS

• Previous experience interpreting schematic diagrams and performing effective repair and planned maintenance on basic biomedical or electronic equipment.
• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner.
• Ability to develop and maintain good customer relations.
• Experience interfacing with both internal team members and external customers as part of a solution-based service process.
• Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment in the electronic field—resulting in knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices.
• Change agent and process oriented.
• Local candidates strongly preferred.
• Special physical requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods. Candidate must also be able to reach at, above, and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
• The successful applicant must comply with GEHC’s standard background check, including a post‑offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
• You may not relocate more than 30 miles from your current location without approval from your manager.

Location & Mobility

• Local candidates strongly preferred.
• Any relocation beyond 30 miles from your current location must be approved by your manager in advance.

Program Considerations

• Successful completion of the apprenticeship and conversion to a full‑time internal position are based on performance, business need, and role availability.
• Candidates who are open to relocation may increase their chances of placement into a full‑time internal role.
• In 2025, 84% of apprentices completing the program moved into full time internal positions.

Physical & Compliance Requirements

• Ability to lift and carry equipment up to 35 pounds unassisted and perform frequent bending, stooping, twisting, climbing, crouching, kneeling, sitting, and standing for extended periods.
• Ability to reach at, above, and below shoulder level; flex and extend neck; and demonstrate good hand and finger dexterity.
• Specific vision abilities may include color vision, close vision, distance vision, peripheral vision, and depth perception.
• Must successfully complete GE HealthCare background checks, post‑offer drug testing, and ongoing customer access requirements, including required immunizations, additional drug tests/background checks (including a federal government background check if assigned to support a contract with the federal government), and site‑specific compliance protocols.

Compensation & Benefits

For U.S. based positions only, the pay range for this position is $52,800 - $79,200. Compensation decisions are dependent on the facts and circumstances of each case. This position may also be eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). GE HealthCare offers a competitive benefits package, including medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf). Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID‑19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.