Field Engineer Apprentice

MS0059 GE Medical Systems Information Technologies, Inc.; Detroit (MI); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition reimbursement

Job summary

GE HealthCare in Detroit, MI offers a one-year Field Engineer Apprentice program focused on hands-on service of diagnostic imaging equipment in hospital and clinical settings. The role involves on-site customer interaction and training to prepare for a long-term field service career.

Candidates must meet education/experience requirements and have a valid driver’s license. Local travel may apply, with relocation options considered for program placement.

Qualifications

• AS/BS/MS degree or HS diploma with 6 months experience servicing electronic, IT or mechanical equipment.
• Must have reliable transportation and a valid driver's license.
• Legal authorization to work in the U.S. is required.

Responsibilities

• Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
• Complete Preventive Maintenance on designated equipment.
• Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines.
• Complete service documentation following hospital protocol and GEHC policies.
• Maintain daily communications with customers to ensure resolution and proper follow-up.
• Mentor with and assist more experienced technicians on progressive repairs and work as part of local team.

Skills

Valid driver’s license

Legal work status in US

Lift up to 35 lbs

Education

AS/BS/MS or HS diploma plus 6 months experience

Job description

Job Description Summary: GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world‑changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Role Overview

In this role, the Field Engineer Apprentice will observe and perform various equipment service processes and procedures to drive customer satisfaction and ensure proper functionality of less complex customer diagnostic imaging equipment. This is an onsite customer‑facing service position focused on maintaining and repairing medical equipment in healthcare environments. Time is spent supporting customers in hospitals and clinical settings, serving as the face of GE HealthCare at customer sites in Detroit, Greater MI. This one‑year apprenticeship is designed to prepare candidates for long‑term career in field service.

Role Responsibilities

• Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
• Complete Preventative Maintenance on designated equipment.
• Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines.
• Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures.
• Maintain daily communications with customers to ensure resolution and proper follow‑up, leading to customer satisfaction.
• Learn and ensure proper care of tools and test equipment and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment.
• Mentor with and assist more experienced technicians on progressive repairs and resolution, and work as a member of the local team to provide efficient service delivery to all accounts within his/her assigned area.
• Complete all planned Quality and Compliance training within the defined deadlines.
• Identify and report all customer quality or compliance concerns immediately to the Quality Organization.
• Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.

Work Environment & Travel

Field roles are most effectively performed outside of GE HealthCare facilities and generally take place at customer locations, including hospitals and healthcare environments. Healthcare operations run 24/7. Apprentices must be flexible to support customer needs, which may include early mornings, evenings, weekends, or adjusted hours based on service or customer requirements. Travel to customer locations may be required, depending on market and business needs.

Required Qualifications

• AS, BS, MS degree, military education, certificate program, current student with less than 12 months from completion OR High School Diploma/GED with 6 months experience servicing electronic, IT or mechanical equipment.
• Must have reliable transportation and a valid driver's license.
• Legal authorization to work in the U.S. is required.
• We will not sponsor individuals for employment visas, now or in the future, for this job.

Desired Qualifications

• Previous experience interpreting schematic diagrams and performing effective repair and planned maintenance on basic biomedical or electronic equipment.
• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy‑to‑understand manner.
• Ability to develop and maintain good customer relations.
• Experience interfacing with both internal team members and external customers as part of a solution‑based service process.
• Knowledge of electronic digital circuitry and understanding of electronic and electro‑mechanical devices.
• Change agent and process oriented.

Location & Mobility

Local candidates strongly preferred. Any relocation beyond 30 miles from your current location must be approved by your manager in advance.

Program Considerations

Successful completion of the apprenticeship and conversion to a full‑time internal position are based on performance, business need, and role availability. Candidates who are open to relocation may increase their chances of placement into a full‑time internal role. In 2025, 84% of apprentices completing the program moved into full‑time internal positions.

Physical & Compliance Requirements

Ability to lift and carry equipment up to 35 pounds unassisted and perform frequent bending, stooping, twisting, climbing, crouching, kneeling, sitting, and standing for extended periods. Ability to reach at, above, and below shoulder level; flex and extend neck; and demonstrate good hand and finger dexterity. Must successfully complete GE HealthCare background checks, post‑offer drug testing, and ongoing customer access requirements, including required immunizations, additional drug tests/background checks, and site‑specific compliance protocols.

Pay Range

$48,000 - $72,000 per year.

Benefits

GE HealthCare offers a competitive benefits package that includes medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

EEO Statement

GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening.