Field Sargent

Kates Detective Agency; Chicago (IL); Sur place; USD 30 000 - 47 000; Plein temps

Résumé du poste

Kates Detective Agency in Chicago, IL seeks an Operations Field Sergeant to lead field teams, enforce standards, and drive operational excellence.

Vous will supervise field personnel, manage incidents, inspect sites, and ensure compliance with IDFPR and company policies. A strong security background and leadership experience are required for this hourly role in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• 6+ years in the security industry.
• 4-5 years in a supervisory or leadership role.
• Valid Illinois driver’s license with insurable driving record.

Responsabilités

• Lead & Develop Teams: Supervise and mentor field personnel to strengthen decision-making and performance.
• Manage Incidents & Field Response: Respond to field incidents requiring supervisory oversight and coordinate resolutions.
• Conduct Site Inspections: Perform routine inspections of personnel, uniforms, firearms, and equipment.
• Oversee Daily Operations: Provide real-time support and ensure adherence to company standards.
• Ensure Compliance: Enforce company policies and Illinois Department of Financial and Professional Regulation (IDFPR) requirements.

Connaissances

Leadership

Team development

Communication

Incident reporting

Emergency response

Security operations

Conflict resolution

Formation

High school diploma or equivalent

Outils

FOID card

Firearms qualifications

Description du poste

Position Title: Operations Field Sergeant
Company: Kates Detective Agency
Department: Operations
Reports To: Director of Operations / Field Commander
Employment Type: Hourly

Position Overview

The Operations Field Sergeant plays a critical leadership role in driving field performance, enforcing standards, and ensuring operational excellence. This position is ideal for a seasoned security professional who thrives in fast-paced environments, leads by example, and is committed to accountability, safety, and team development.

What You’ll Do

Lead & Develop Teams

• Supervise and mentor field personnel to strengthen decision-making and performance
• Address performance gaps while recognizing and rewarding excellence
• Promote professionalism, accountability, and teamwork across all assignments

Manage Incidents & Field Response

• Respond to and take command of field incidents requiring supervisory oversight
• Coordinate resolution efforts and elevate when appropriate
• Document and communicate outcomes clearly to leadership

Conduct Site Inspections

• Perform routine inspections of personnel, uniforms, firearms, and equipment
• Ensure smooth shift transitions and operational continuity
• Review and approve reports; address any equipment or compliance issues

Oversee Daily Operations

• Provide real-time support and direction to field staff
• Maintain accurate Supervisor Management Logs
• Ensure adherence to company standards and operational directives

Ensure Compliance

• Enforce company policies and Illinois Department of Financial and Professional Regulation (IDFPR) requirements
• Resolve conflicts through proper chain of command

What You Bring

Experience

• 6+ years in the security industry
• 4–5 years in a supervisory or leadership role

Requirements

• High school diploma or equivalent
• Valid Illinois driver’s license with insurable driving record

Preferred Credentials

• FOID card and firearms qualifications (if applicable)

Key Skills

• Strong leadership and team development abilities
• Clear communication with staff, clients, and leadership
• Experience with incident reporting, emergency response, and security operations
• Sound judgment and conflict resolution skills

Why Join Us

At Kates Detective Agency , you’ll take on a leadership role where your decisions directly impact field success, team performance, and client satisfaction. We value professionalism, accountability, and leaders who step up when it matters most.

Equal Employment Opportunity Statement

Kates Detective Agency is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status in accordance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission .