Field Sales Training Manager

Philip Morris International U.S.; Charlotte (NC); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive base salary

Annual bonus

Medical, dental and vision coverage

401k with generous match

Wellness benefits

Commuter benefits

Generous PTO

Job summary

Philip Morris International is seeking a Manager, Field Sales Training to lead strategy, design, and continuous improvement of field learning programs across regions. You will manage the Field Sales Training team and work with Sales, Retail, Talent Acquisition, Salesforce, and Trade Marketing to align training with business priorities and measurable outcomes.

The role emphasizes onboarding for new hires, embedding Salesforce resources, and driving adoption and performance improvements through

Qualifications

• 5+ years of learning and development experience, preferably in a field sales training environment.
• Strong facilitation, verbal and written communication, and executive presentation skills.
• Bachelor’s degree or equivalent; prior people leadership or formal team management experience; fully authorized to work in the US without sponsorship.

Responsibilities

• Lead the Field Sales Training strategy and roadmap aligned to commercial objectives and regional needs.
• Manage, coach, and develop Field Sales Training team members.
• Partner with Sales leadership, Account teams, Retail teams, P&C, Talent Acquisition, Salesforce, and Trade Marketing to identify capability gaps.
• Oversee design, development, and facilitation of field sales training content that reflects company culture and drives consistent execution.
• Establish success metrics and use data and performance insights to continuously improve training programs.
• Lead onboarding strategy for new Field Sales hires and coordinate resources and stakeholder engagement.
• Ensure Salesforce training and tools are embedded into learning programs to support adoption and productivity.

Skills

Field Sales Training

Leadership

Facilitation

Stakeholder Management

Project Management

Data Analytics

Education

Bachelor's degree or equivalent

Tools

Salesforce

MS Outlook

PowerPoint

Excel

Word

Job description

Be a part of a revolutionary change!

At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.

This position sits with our Swedish Match affiliate.

The Manager, Field Sales Training will lead the strategy, design, deployment, and continuous improvement of field sales learning programs that build capability, strengthen execution, and support delivery of regional and company business objectives. This role will manage and develop the Field Sales Training team, partner closely with Sales, Commercial, P&C, Talent Acquisition, Salesforce, and Trade Marketing stakeholders, and ensure training solutions are aligned to business priorities, field realities, and measurable performance outcomes. The Manager will create an environment that promotes collaboration, accountability, inclusion, credibility, and a commitment to exceptional performance.

Your ‘day To Day’

• Lead the Field Sales Training strategy and roadmap, ensuring learning priorities are directly connected to commercial objectives, regional execution needs, and field sales performance expectations.
• 5+ years of relevant learning and development experience, preferably in a field sales training environment
• Manage, coach, and develop Field Sales Training team members, setting clear expectations, building facilitation capability, and fostering a high-performing, collaborative team culture.
• Partner with Sales leadership, Account teams, Retail teams, P&C, Talent Acquisition, Salesforce, and Trade Marketing to identify capability gaps and translate business priorities into targeted training interventions.
• Oversee the design, development, and facilitation of field sales training content that reflects company culture, strengthens role-based capability, and supports consistent execution across regions.
• Establish success metrics, evaluate program effectiveness, and use data, field feedback, and performance insights to continuously improve learning programs and coaching approaches.
• Lead onboarding strategy and execution for new Field Sales hires, ensuring schedules, communications, learning resources, and stakeholder engagement are coordinated and effective.
• Ensure Salesforce training, tools, processes, and field resources are clearly embedded into learning programs to support adoption, productivity, and execution consistency.
• Oversee governance of the Field Sales Hub SharePoint site, ensuring materials, calendars, onboarding resources, and training assets remain current, accessible, and aligned to business needs.
• Promote an inclusive learning environment by embedding company-wide diversity, equity, engagement, and recognition priorities into training curriculum and team practices.
• Maintain strong understanding of consumer goods, convenience retail, field sales roles, and market dynamics to ensure training solutions are practical, relevant, and business-connected.
• Anticipate and diagnose challenges facing Field Sales, equipping trainers and field leaders with tools, coaching approaches, and methods that positively impact productivity and execution.
• Define program requirements, assess current practices, manage priorities, and ensure training initiatives are delivered with quality, consistency, and measurable impact.
• Perform other duties as assigned.
• Understands and effectively leverages tools and resources available to lead the function effectively:
• Microsoft Outlook, PowerPoint, Excel, Word
• MSA Data, including standardized reports and ad hoc insights to customize customer information and opportunities
• Salesforce, including MAFs, store lists, trade programs, campaigns, customer contact information, and authorized items
• Communicates with impact and influence across field, headquarters, and cross-functional stakeholders.

Who We’re Looking For

• Experience leading training, learning and development, sales enablement, or field capability programs within a commercial or sales organization is desired.
• Demonstrated ability to manage, coach, and develop team members while building a culture of accountability, collaboration, and continuous improvement.
• Strong facilitation, verbal communication, written communication, and executive presentation skills.
• Ability to identify performance gaps, define learning priorities, establish success measures, and connect training outcomes to business impact.
• Strong project management, stakeholder management, planning, and organizational skills, with the ability to manage multiple priorities in a matrixed environment.
• Intermediate to advanced proficiency in Excel, PowerPoint, Word, Outlook, and digital learning or knowledge management platforms.
• Salesforce experience preferred, with the ability to translate system processes into practical field training and adoption support.
• Self-motivated leader who brings energy, credibility, sound judgment, and a positive orientation toward learning and development in service of business objectives.
• Bachelor’s degree or equivalent required.
• Prior people leadership or formal team management experience preferred.
• Fully authorized to work in the US without sponsorship now and in the future

Annual Base Salary Range: $120,000 - $150,000

What we offer

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.

PMI is an Equal Opportunity Employer.

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees.

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI’s affiliates first entered the U.S. market following the company’s acquisition of Swedish Match in late 2022.

Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS electronically heated tobacco devices and Swedish Match’s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com.

#PMIUS

31669