Field Sales Sr Officer - C12 - Telecommuter

Citigroup Inc.; North Carolina; Remote; USD 90,000 - 135,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability保险

Wellness programs

Paid time off and holidays

Job summary

The AVP, Field Sales Senior Officer role at Citi leads strategic relationships with Tractor Supply and internal Citi teams, driving credit growth and training across regions. You will travel frequently (75%), work remotely from North Carolina, and shape regional strategy with senior partners to improve credit applications and penetration.

You will use data insights to optimize store performance, deliver compliant credit presentations, and manage escalations while coordinating with regional

Qualifications

• Bachelor’s degree in business or marketing or equivalent.
• Minimum 5-8 years credit or sales-related territory management experience.
• Proven ability to meet or exceed targets in field-based roles.

Responsibilities

• Serve as Citi contact and relationship manager for Tractor Supply leadership teams and store staff.
• Develop strategy and execution plan for new account acquisitions and compliance.
• Use data to assess store performance and target engagement trainings.
• Train staff on credit value, compliant presentation, and issue resolution.
• Collaborate on strategies to improve application performance and travel to stores as required.

Skills

Sales experience

Relationship management

Data-driven decisions

Education

Bachelor’s degree in business or marketing

Job description

The AVP, Field Sales Senior Officer is responsible for developing and managing strategic relationships, enhancing credit awareness, executing credit initiatives, gathering and communicating market intelligence, and collaborating with Tractor Supply's Regional Vice Presidents, District Managers, Direct Sales Territory Managers and Citi’s SVP of Partner Engagement to drive strategies that increase credit applications and credit penetration within the assigned regions.

Responsibilities

• Serve as the primary Citi contact and relationship manager for Tractor Supply’s Regional Vice Presidents, District Managers and Direct Sales Leadership teams in addition to Store and Direct Sales employees
• Develop the strategy and execution plan for driving store new account acquisitions and compliance within the regions in conjunction with Tractor Supply's Regional Vice Presidents, District Managers, Direct Sales Territory Managers and Citi’s SVP of Partner Engagement
• Leverage data to assess the performance of stores in the assigned regions to determine where to focus training and engagement efforts
• Train Store and Direct Sales employees in-person and virtually on the value of credit, how to present credit in a compliant manner, and how to address questions to optimize engagement, improve credit performance and deepen partner relationships
• Collaborate with Regional Vice Presidents, District Managers and Direct Sales leadership on strategies to improve Regional/District/Direct Sales territory application performance
• Support the success of credit events and new store grand openings through training and optimization strategies
• Identify opportunities for process improvements based on feedback from Stores, Direct Sales employees and cardmembers
• Ensure Stores & Direct Sales compliance with credit card collateral, applications, Terms & Conditions (Ts & Cs) and procedures
• Professionally manage and respond to Store/Direct Sales/cardmember escalations to ensure that issues get addressed in a timely manner
• Support team success through best practice sharing, tool creation/management, reporting, and information sharing
• Understand unique characteristics of Partner and industry, as well as competitive environment
• Ability to work in a remote office environment
• Route planning optimization and travel with frequent overnight stays to stores with Tractor Supply District Managers & Direct Sales employees within multiple assigned regions is required (role is ~ 75% travel)
• Overnight travel and weekend support will be required
• Represent Citi at partner meetings and trade events to strengthen partnerships and maintain a visible market presence
• Ownership of program management, planning and execution of the Credit Booth for the Tractor Supply Annual Sales Meeting

Qualifications

• Bachelor’s degree in business or marketing and/or 5-8 years credit or sales-related territory management industry experience required.
• Residence in or willingness to relocate to the North Carolina area, as required for regional territory coverage.
• Demonstrated sales experience with a record of meeting or exceeding targets in a field-based environment.
• Must have high energy and be self-motivated
• Able to work independently with minimal supervision
• Strong organizational skills with ability to effectively multi-task and respond to a variety of situations
• Strong written and verbal communication skills, with the ability to engage confidently with partners and stakeholders at all levels
• Excellent large group presentation skills
• Demonstrated aptitude for creative problem solving
• Strong financial analysis/analytical skills with the ability to interpret performance data and translate findings into actionable strategies
• Relationship building skills and flexible style
• Valid driver’s license

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group

Consumer Sales

Job Family

Field Sales

Time Type

Full time

Primary Location

Telecommuter North Carolina United States

Primary Location Full Time Salary Range

$90,080.00 - $135,120.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including:

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs

Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date

Nov 10, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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