Field Sales and Service Technician

Premium Oilfield Technologies; Casper (WY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Premium Oilfield Technologies is seeking a Field Sales and Service Technician in Casper, Wyoming. This hybrid role combines hands-on technical support with customer service responsibilities. The candidate should have strong mechanical aptitude and customer-first mindset. Duties include supporting RCD equipment deployment, training rig crews, troubleshooting systems, and collaborating with sales teams to meet client needs. Ideal candidates should possess 3+ years of relevant experience and excellent communication skills.

Qualifications

• 3+ years of hands-on technical experience in oilfield services.
• Strong working knowledge of pressure control systems.
• Ability to explain complex systems to clients.

Responsibilities

• Support equipment preparation and delivery for field deployment.
• Conduct equipment checks and inventory assessments.
• Provide training to rig crews on RCD operations.

Skills

Strong mechanical aptitude

Excellent communication skills

Problem-solving skills

Customer service skills

Education

High School Diploma or equivalent

Tools

RCDs

MPD software

Job description

Job Title: Field Sales and Service Technician
Job ID: 27769838
Location: Casper, WY

Premium Oilfield Technologies is seeking a Field Service & Sales Technician to join our team. This hybrid role blends hands-on technical field support with customer service and sales engagement. The ideal candidate will have a strong mechanical aptitude, a customer-first mindset, and a desire to drive business success.

What You'll Do

• Support the preparation and delivery of RCD (Rotating Control Device) equipment for field deployment.
• Deliver and install RCD systems on-site, ensuring accurate documentation of serial and asset numbers.
• Conduct equipment checks, inventory assessments, and ticket verification at the wellsite.
• Provide training to rig crews on RCD operations, installation of sealing elements, and routine maintenance.
• Troubleshoot and repair pneumatic, hydraulic, and electrical systems.
• Serve as a technical resource for customer inquiries and on-site challenges.
• Prepare incident reports and provide timely feedback following service calls or equipment issues.
• Collaborate with the sales team to identify client needs and promote additional products and services.
• Demonstrate new technologies or system upgrades to potential and existing clients.
• Occasionally work as a pressure control operator on MPD (Managed Pressure Drilling) operations.

What You Bring

• High School Diploma or equivalent.
• 3+ years of hands-on technical experience in oilfield services.
• Strong working knowledge of RCDs, pressure control systems, and MPD software.
• Excellent communication skills with the ability to explain complex systems to clients and crew members.
• Proven ability to build rapport with customers and identify upselling opportunities.
• Strong problem-solving skills with a proactive, safety-focused attitude.
• Ability to travel and work in various field environments, including exposure to extreme weather conditions.

Physical Requirements

• Able to lift up to 45 pounds and perform physical tasks as needed on job sites.
• Able to stand, walk, reach, and use hands frequently.
• Comfortable working in office and outdoor field environments, including adverse weather conditions.