Field Safety Technician – 100% Travel

Gabriel Group; Overland (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Long-term Disability

Short-term Disability

Life Insurance

401(k) with company match

Job summary

Diversified Fall Protection seeks a Field Technician to ensure safety and compliance of fall protection systems through inspections, testing, and reporting. You will inspect harnesses, lanyards, anchors, lifelines, and related equipment per OSHA/ANSI standards and company policies, identify defects, and recommend corrective actions.

As the primary field representative, you will train customers, communicate across departments, and travel 100% from Missouri to service client sites, maintaining

Qualifications

• High School Diploma or equivalent/Trade School Graduate.
• 0-2 years civil construction inspection or construction inspection experience.
• Field construction means and methods.
• Ability to read engineered drawings.
• Ability to travel 100% of the time.
• Strong customer service and relationship management skills.
• Ability to confidently communicate technical information to customers, contractors, and internal stakeholders.
• Demonstrated ability to recognize customer needs and recommend additional products, services, inspections, repairs, or upgrades.
• Excellent written and verbal communication skills.
• Strong critical thinking, troubleshooting, and decision-making abilities.
• Proven ability to work independently with minimal supervision while managing multiple priorities.
• Ability to collaborate effectively across multiple departments including Sales, Engineering, Project Management, Customer Service, and Operations.
• Strong organizational and time management skills while working in a remote field environment.
• Comfortable using mobile technology, inspection software, Microsoft Office, and digital reporting platforms.

Responsibilities

• Access site conditions to determine the process required to complete the recertification.
• Compare actual site conditions to engineered drawings for discrepancies and communicate any issues back to the Project Manager.
• Direct communication with clients, contractors, and other site personnel.
• Quality control and standardization for all phases of recertification.
• Proactively monitor, track, and take necessary action to complete recertification at or below estimated cost and report daily progress to the project manager.
• Work in a team effort with Project Managers and Engineering.
• Client training on system use upon completion of recertification (when applicable).
• Serve as the primary on-site representative for Diversified Fall Protection by delivering exceptional customer service and maintaining professional relationships with customers, contractors, and facility personnel.
• Identify opportunities for additional inspections, repairs, replacement equipment, engineering support, training, or new fall protection solutions, and communicate these opportunities to the Sales and Project Management teams.
• Educate customers on available DFP products and services that improve safety, compliance, and operational efficiency.
• Partner closely with Sales, Engineering, Project Management, Customer Service, Scheduling, and Operations to ensure seamless project execution and an exceptional customer experience.
• Maintain frequent communication with internal office personnel regarding project status, schedule changes, customer concerns, material needs, and technical issues.
• Exercise independent judgment to evaluate field conditions and make sound technical and safety decisions with minimal supervision.
• Resolve customer concerns professionally while balancing customer expectations, safety requirements, and company standards.
• Complete accurate digital documentation, inspection reports, photographs, and recommendations in a timely manner.
• Represent Diversified Fall Protection in a professional manner consistent with the company's Core Values and commitment to being Easy to Work With.

Skills

Customer service

Reading engineered drawings

Travel 100%

Communication skills

Critical thinking

Independent work

Cross-functional collaboration

Time management

Mobile tech proficiency

Digital reporting

Safety compliance

Education

High School Diploma or equivalent/Trade School Graduate

Tools

Inspection software

Microsoft Office

CRM software

Job description

Diversified Fall Protection seeks a Field Technician to ensure safety and compliance of fall protection systems through inspections, testing, and reporting. You will inspect harnesses, lanyards, anchors, lifelines, and related equipment per OSHA/ANSI standards and company policies, identify defects, and recommend corrective actions.

As the primary field representative, you will train customers, communicate across departments, and travel 100% from Missouri to service client sites, maintaining