Field Technician: 100% Travel, Fall Protection Inspections

Gabriel Group; Relay (MD); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401(k)

Disability benefits

Job summary

Diversified Fall Protection seeks a Field Technician to ensure safety and compliance of fall protection systems through inspections, testing, and reporting. The role covers harnesses, lanyards, anchor points, lifelines, and related equipment per OSHA/ANSI standards, traveling extensively from Baltimore, MD.

You will identify defects, recommend corrective actions, maintain detailed records, and train customers on proper use and storage.

Qualifications

• High School Diploma or equivalent/Trade School Graduate.
• 0-2 years civil construction inspection or construction inspection experience.
• Ability to travel 100% of the time.
• Ability to read engineered drawings.
• Strong customer service and relationship management skills.
• Excellent written and verbal communication skills.

Responsibilities

• Access site conditions to determine the process required to complete the recertification.
• Compare actual site conditions to engineered drawings for discrepancies and communicate any issues back to the Project Manager.
• Direct communication with clients, contractors, and other site personnel.
• Quality control and standardization for all phases of recertification.
• Proactively monitor, track, and take necessary action to complete recertification at or below estimated cost and report daily progress to the project manager.
• Work in a team effort with Project Managers and Engineering.
• Client training on system use upon completion of recertification (when applicable).
• Serve as the primary on-site representative for Diversified Fall Protection by delivering exceptional customer service and maintaining professional relationships with customers, contractors, and facility personnel.
• Identify opportunities for additional inspections, repairs, replacement equipment, engineering support, training, or new fall protection solutions, and communicate these opportunities to the Sales and Project Management teams.
• Educate customers on available DFP products and services that improve safety, compliance, and operational efficiency.
• Partner closely with Sales, Engineering, Project Management, Customer Service, Scheduling, and Operations to ensure seamless project execution and an exceptional customer experience.
• Maintain frequent communication with internal office personnel regarding project status, schedule changes, customer concerns, material needs, and technical issues.
• Exercise independent judgment to evaluate field conditions and make sound technical and safety decisions with minimal supervision.
• Resolve customer concerns professionally while balancing customer expectations, safety requirements, and company standards.
• Complete accurate digital documentation, inspection reports, photographs, and recommendations in a timely manner.
• Represent Diversified Fall Protection in a professional manner consistent with the company's Core Values and commitment to being Easy to Work With.

Skills

Reading engineered drawings

Travel 100%

Customer service

Communication

Independent work

Education

High School Diploma

Trade School Graduate

Tools

Mobile technology

Inspection software

Microsoft Office

Digital reporting

Job description

Diversified Fall Protection seeks a Field Technician to ensure safety and compliance of fall protection systems through inspections, testing, and reporting. The role covers harnesses, lanyards, anchor points, lifelines, and related equipment per OSHA/ANSI standards, traveling extensively from Baltimore, MD.

You will identify defects, recommend corrective actions, maintain detailed records, and train customers on proper use and storage.