Field Robotics Technician – On-Site Customer Support

Employnet, Inc.; Greenfield (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Employnet, Inc. is seeking a hands-on Field Operator to support robotic unloading and palletizing systems in real-world warehouse environments.

This role involves operating robotic systems, providing on-site technical support, and maintaining strong communication with customers. You will be the face of our company on the ground, ensuring reliable operation, timely issue resolution, and excellent service delivery.

Qualifications

• Ability to work independently in fast-paced environments.
• Strong troubleshooting skills for electro-mechanical systems.
• Physically able to lift up to 50 lbs.
• Excellent communication and problem-solving skills.
• Able to work and commute daily on-site in Buena Park, CA at customer warehouse.

Responsibilities

• Operate and monitor robotic unloading and palletizing systems on-site.
• Perform basic maintenance and support daily system readiness.
• Troubleshoot and resolve electro-mechanical issues in real time.
• Interface directly with customers, ensuring satisfaction and clear communication.
• Document activities and system performance through detailed field reports.

Skills

Independent work

Troubleshooting

Physical stamina

Communication skills

On-site commute

Education

High School Diploma or GED

Hands-on electro-mechanical experience

Customer-facing/field service experience

Job description

Employnet, Inc. is seeking a hands-on Field Operator to support robotic unloading and palletizing systems in real-world warehouse environments.

This role involves operating robotic systems, providing on-site technical support, and maintaining strong communication with customers. You will be the face of our company on the ground, ensuring reliable operation, timely issue resolution, and excellent service delivery.