Field Robotics Deployment Engineer

Walden Robotics, Inc.; San Francisco (CA); In loco; USD 120.000 - 170.000; Tempo pieno

Descrizione del lavoro

Walden Robotics, Inc. is seeking a Deployment Engineer to lead customer deployments, bring up systems, and ensure reliable operation in field environments.

You will work with hardware and software teams to diagnose issues, perform repairs, and drive deployment readiness across sites. You will own field issues end-to-end, document findings, and contribute to deployment playbooks while collaborating with product, operations, and field teams.

Competenze

• 4+ years of hands-on experience supporting, maintaining, testing, or deploying complex electromechanical systems in the field, production, or lab.
• Strong mechanical aptitude and working knowledge of electrical systems, wiring, sensors, actuators, and basic system integration.
• Ability to troubleshoot across hardware and software boundaries in a structured and practical way.
• Experience using common tools, test equipment, and repair processes safely and effectively.
• Ability to write clear technical notes, issue reports, and procedural documentation.
• Strong judgment, attention to detail, and ability to stay organized in fast-moving environments.
• Willingness to travel up to 50% of the time and ability to lift up to 50 lbs.
• U.S. Citizenship is required for this role.

Mansioni

• Serve as the dedicated robot operations team owner for an enterprise customer deployment, from site readiness through steady-state operation and expansion to new processes
• Support robot deployments in field and production environments, including setup, checkout, troubleshooting, maintenance, and recovery
• Diagnose mechanical, electrical, and systems-level issues in deployed robots, owning issues through resolution and escalating with a clear diagnosis
• Execute repairs, rework, and component replacements on robots and related equipment
• Document field issues clearly, including symptoms, context, likely causes, and actions taken
• Provide project management support and shift-level triage and direction of active deployment site operations work
• Contribute to and develop deployment documentation, service procedures, checklists, and operational playbooks
• Partner with Hardware, Software, Product, and Operations teams to communicate field learnings and support improvement efforts
• Help validate deployment readiness for new features, hardware changes, and system updates
• Track recurring issues and reliability concerns, and help identify practical opportunities to improve robustness and serviceability
• Support inventory, tools, spare parts, and service readiness for deployments and ongoing operations

Conoscenze

Electromechanical systems

Troubleshooting

Documentation

Field deployment

Cross-functional collaboration

Travel up to 50%

Strumenti

Linux

Test equipment

Descrizione del lavoro

Walden Robotics, Inc. is seeking a Deployment Engineer to lead customer deployments, bring up systems, and ensure reliable operation in field environments.

You will work with hardware and software teams to diagnose issues, perform repairs, and drive deployment readiness across sites. You will own field issues end-to-end, document findings, and contribute to deployment playbooks while collaborating with product, operations, and field teams.