Field Road Service Tech - Heavy Equipment Diagnostics

ADP, Inc.; Woburn (MA); On-site; USD 55,000 - 76,000; Full time

Job summary

The Road Service Technician role in Woburn, MA involves performing diagnostics and repairs on heavy equipment in shop or field settings. You will handle electrical, hydraulic, mechanical, engine, and transmission issues, using diagnostic tools and software to ensure proper operation.

You must weld using MIG and stick processes and comfortably operate test equipment. Strong communication with customers and team members is essential, with training hours required annually.

Qualifications

• Extensive knowledge of heavy equipment maintenance and repair.
• Ability to diagnose and troubleshoot equipment issues using diagnostic tools and software.
• Experience with engines, transmissions, drivetrains, hydraulics, and electrical/computer systems on heavy equipment.
• Knowledge of safety procedures and regulations for heavy equipment operation and maintenance.
• Excellent analytical and problem-solving skills.
• Strong reading of technical manuals and schematics.
• Good communication and interpersonal skills for team and clients.

Responsibilities

• Speak with customers and coworkers effectively.
• Diagnose and repair during/after service with customers and coworkers.
• Promote a friendly work environment.
• Demonstrate and operate equipment with maintenance and repair expertise.
• Work with minimal supervision to perform duties.
• Fabricate, weld (MIG/arc) as needed for repairs.
• Look up and order parts to complete repairs.
• Capture photos and document work orders for warranties.

Skills

Heavy equipment maintenance

Diagnostics & troubleshooting

Engine/transmission/hydraulic repair

Electrical/computer systems

Safety procedures

Communication with customers

Reading manuals & schematics

Tools

Diagnostic tools

MIG welding

Stick welding

Job description

The Road Service Technician role in Woburn, MA involves performing diagnostics and repairs on heavy equipment in shop or field settings. You will handle electrical, hydraulic, mechanical, engine, and transmission issues, using diagnostic tools and software to ensure proper operation.

You must weld using MIG and stick processes and comfortably operate test equipment. Strong communication with customers and team members is essential, with training hours required annually.