Field Retail AI Solutions Consultant

Focal Systems; New York (NY); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive Salary & Attractive Stock

Healthcare Plans

Generous Paid Time Off

Parental Leave

Learning and Development Budget

Job summary

Focal Systems in New York is seeking a full-time Retail Consultant to support retail partners in utilizing advanced AI and technology solutions. This role emphasizes building strong customer relationships and driving engagement to maximize ROI.

We are looking for talented individuals with a strong background in the retail sector or customer success, who possess exceptional communication skills and strategic thinking abilities. Competitive salary, healthcare, and generous paid time off are included.

Qualifications

• Experience in the retail sector or technology client-facing role.
• Skills in digital transformation and process improvement initiatives.
• 5+ years in account management or customer success preferred.

Responsibilities

• Support retail partners with technology solutions.
• Act as a key link between the retailer and Focal team.
• Drive customer adoption and engagement with Focal solutions.

Skills

Exceptional communication

Strategic thinking

Customer relationship management

Project management

Change management

Education

Bachelor's degree or equivalent experience

Job description

Focal Systems in New York is seeking a full-time Retail Consultant to support retail partners in utilizing advanced AI and technology solutions. This role emphasizes building strong customer relationships and driving engagement to maximize ROI.

We are looking for talented individuals with a strong background in the retail sector or customer success, who possess exceptional communication skills and strategic thinking abilities. Competitive salary, healthcare, and generous paid time off are included.