Field Restoration PM – Client-Focused & On-Call

Servicemaster Rrh; Oceanside (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Training & development

Job summary

ServiceMaster by Spotless is seeking a Restoration Project Manager to oversee residential and commercial property restoration projects across San Diego County. This hands-on, field-based role manages from inspection through mitigation, contents handling, documentation, and job closeout.

Ideal candidates combine strong technical knowledge with exceptional customer service and sound judgment, including the ability to work through challenging situations.

Qualifications

• Two to three years of project management experience.
• Strong knowledge of insurance restoration, construction, or a related industry.
• Experience managing or leading teams of two or more.
• Valid driver’s license and satisfactory driving record.
• Ability to work independently and collaboratively.
• Strong verbal and written communication skills.
• Strong customer service, problem-solving, and organizational skills.

Responsibilities

• Complete assigned projects according to company procedures, maintaining quality and working within each job’s budget.
• Prepare accurate estimates and scopes of work in Xactimate, and meet carrier and TPA documentation requirements.
• Inspect and scope jobs on site, working with the Crew Chief or Lead Technician to confirm the scope of work.
• Document losses with clear, descriptive photos and upload them to the company’s operating system.
• Maintain drying logs and project records using Mitigate software.
• Obtain required approvals and ensure work meets applicable audit standards and the approved scope.
• Communicate with customers and adjusters in person and by phone to answer questions and resolve concerns.
• Build and maintain relationships with referral partners, including agents, adjusters, plumbers, and property managers.
• May train new technicians or key operational team members
• Participate in the required after-hours on-call rotation.

Skills

Project management

Customer service

Team leadership

Tools

Xactimate

Job description

ServiceMaster by Spotless is seeking a Restoration Project Manager to oversee residential and commercial property restoration projects across San Diego County. This hands-on, field-based role manages from inspection through mitigation, contents handling, documentation, and job closeout.

Ideal candidates combine strong technical knowledge with exceptional customer service and sound judgment, including the ability to work through challenging situations.