Field Reimbursement Manager

Syneos Health Commercial Solutions

Los Angeles (CA)

Hybrid

USD 170,000 - 180,000

Full time

30 hours ago
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Benefits offered by this job

Competitive compensation package
Health benefits to include Medical,  D
Company match 401k
Flexible paid time off (PTO) and sick

Job summary

The Field Reimbursement Manager (FRM) at Syneos Health Commercial Solutions drives access and coverage strategies to minimize reimbursement barriers for patients. The role collaborates with HUB, regional directors and medical specialists to educate offices on coverage, coding and payer processes.

The FRM will identify sites of care, support infusion centers, monitor patient adherence, and manage territory plans while traveling as needed in a hybrid work environment.

Qualifications

  • BS/BA Degree required.
  • 5+ years of pharmaceutical/biotech/device sales experience.
  • Strong preference for Buy & Bill and Specialty Pharmacy experience.
  • Previous rare disease experience preferred.
  • Proven experience with HUBs, billing, coding, and appeals across physician types.
  • Knowledge of private payer (MCO), Medicare, and Medicaid structures, systems, methodology, and reimbursement policies.
  • Ability to lead multiple projects and prioritize work to meet deadlines.
  • Excellent organizational, project management, and communication skills.
  • Must be able to work in a Hybrid environment.
  • Must possess a valid driver's license and the ability to travel including overnights/weekends.

Responsibilities

  • Establish access services and support, including patient-specific coverage and site of care options.
  • Identify site of care locations for patient treatment and onboard sites.
  • Ensure optimal patient access and effective account- and patient-level pull-through.
  • Monitor patient adherence and ongoing treatment.
  • Educate physician offices on coverage and coding of products in collaboration with colleagues.
  • Hold daily case update meetings with HUB and communicate status to field partners.
  • Support sales partners via reimbursement materials and assistance to offices, infusion centers, and HUB partners.
  • Demonstrate territory planning and time management by covering the geographic area of responsibility.

Job description

Description

The Field Reimbursement Manager (FRM) provides best-in-class support to minimize reimbursement and process approval barriers resulting in a better overall patient journey and access to needed therapy. The FRM position requires the ability to successfully navigate across multiple internal stakeholders, sales teams, Payer teams, HUB, etc.



  • Establishing HCP/office, understanding of access services/support, including patient-specific coverage, channel acquisition, and site of care options including infusion centers

  • Supporting the identification of potential site of care locations for patient treatment, on-boarding of site and ongoing site account management

  • Ensuring optimal patient access, effective account- and patient-level pull-through

  • On-going monitoring for patient compliance and adherence to treatment

  • Develop an encouraging and collaborative relationship with colleagues (Regional Directors and Medical Specialists) to educate physician offices in coverage, coding of products

  • Daily case update meetings with HUB and communication of the case status to field partners

  • Provide support to sales partners via distribution of reimbursement materials and assistance to physician offices, infusion centers and HUB program partners

  • Demonstrate territory planning and time management skills by efficient covering of the specific geographical area of responsibility


Requirements


  • BS/BA Degree required

  • 5+ years of pharmaceutical/biotech/device sales experience

  • Strong preference for Buy & Bill and Specialty Pharmacy experience

  • Previous rare disease experience preferred

  • Proven experience with Hubs, in-depth knowledge on issues related to billing, coding, appeals across physician types

  • Knowledge of private payer (MCO), Medicare, and Medicaid structures, systems, methodology, and reimbursement policies and processes. Proven ability to lead multiple projects and excellent ability to prioritize work and meet deadlines

  • Must possess excellent organizational, project management, and communication skills. This includes demonstrating an understanding of how to call out issues/concerns, and effectively communicate with others, especially those in other functional areas

  • Ability to work in a Hybrid environment.

  • Valid driver's license and the ability to travel, including overnights and/or weekends


The annual base salary for this position ranges from $170,000 to $180,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.


Why Syneos Health?

Our ability to collaborate and problem-solve makes a difference in patients' lives daily. By joining one of our field access teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex reimbursement landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.


Work Here Matters Everywhere | How are you inspired to change lives?


Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)


Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.


At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance.



  • competitive compensation package

  • Health benefits to include Medical, Dental and Vision

  • Company match 401k

  • flexible paid time off (PTO) and sick time


Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.


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