Field Recruiter

dnata; Brisbane (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) and healthcare benefits

Complimentary daily meals

Job summary

dnata Catering USA is seeking a Field Recruiter to lead full-cycle recruitment for hourly, salaried, and leadership roles across the business unit. You will partner with Operations Leaders and People & Culture to forecast workforce needs, build talent pipelines, and manage candidate experience from intake to onboarding.

The role emphasizes sourcing, interviewing, onboarding, and maintaining recruitment SLAs in a fast-paced environment.

Qualifications

• Experience in full-cycle recruitment across hourly, salaried and leadership roles.
• Ability to develop proactive recruiting strategies with hiring managers.
• Proven sourcing across multiple channels and events.
• Strong interview and assessment capabilities with leadership potential.
• Familiarity with Dayforce or similar ATS platforms.

Responsibilities

• Manage full-cycle recruitment for hourly, salaried and leadership roles.
• Partner with managers to understand workforce needs and timelines.
• Source pipelines through referrals, events and outreach.
• Screen, interview and present qualified candidates with recommendations.
• Coordinate interviews and ensure a smooth candidate experience.
• Maintain SLA compliance, dashboards and KPI reporting.

Skills

Full-cycle recruiting

Sourcing strategies

Interviewing

Stakeholder management

Education

High School diploma

Associate’s Degree in HR/Business

Tools

Dayforce

Indeed

LinkedIn Recruiter

Boolean searches

Job description

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

What We Offer

Comprehensive Benefits Package:

Full-time employees are eligible for 401(k) and healthcare benefits including Free Medical, Dental & Vision

Complimentary Daily Meals:

Enjoy FREE breakfast, lunch, and dinner during your shift

Our Mission:

• To be the word's most admired air and travel provider

Our Core Values:

• We Are Safe
• We Are Future Thinkers
• We Play To Win
• We Respect Everyone and Work As A Team

The Field Recruiter is a strategic Talent professional responsible for executing full-cycle recruitment across hourly and salaried positions while operating within dnata Catering USA’s centralized governance and decentralized execution recruiting model. This role serves as the primary talent advisor for the assigned business unit, partnering closely with Director of Talent, People & Culture, General Manager and other Hiring Managers to ensure workforce readiness and achieve hiring goals aligned with operational demands.

The Field Recruiter is accountable for maintaining department Service Level Agreements (SLAs), Standard Operating Procedures (SOPs), recruiter workflows, and recruiting KPIs to ensure a consistent candidate experience and accurate reporting. This position is responsible for proactively sourcing talent, conducting interviews, facilitating orientation, and ensuring new hires are successfully onboarded and transitioned into the business. This role requires strong recruiting expertise, operational partnership, and the ability to thrive in a fast-paced, high-volume environment while balancing strategic and tactical responsibilities.

EDUCATION:

High School diploma required;Associate’s Degree in Human Resources, Business Administration, preferred.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Talent Acquisition & Workforce Planning

• Manage the full-cycle recruitment process for hourly, salaried, and leadership positions across the assigned business unit.
• Partner with Hiring Managers, Operations Leaders, and People & Culture to understand workforce needs and develop proactive recruiting strategies.
• Recruit for high-volume frontline operational positions as well as professional and management-level roles.
• Conduct intake meetings with hiring managers to align on job requirements, hiring timelines, compensation, and candidate profiles.
• Develop talent pipelines through proactive sourcing, networking, referrals, community partnerships, and recruitment events.
• Utilize Dayforce, Indeed, LinkedIn, social media, and other sourcing platforms to attract qualified candidates.
• Screen, interview, and assess candidates based on technical skills, leadership capabilities, and organizational fit.
• Present qualified candidates and provide consultative recommendations to hiring managers.
• Coordinate interviews and ensure a positive and efficient candidate experience throughout the hiring process.

Centralized Governance & SLA Compliance

• Operate within dnata Catering USA’s centralized Talent Acquisition governance model while supporting decentralized execution at the local unit level.
• Maintain compliance with all Talent Acquisition Service Level Agreements (SLAs), including candidate response times, interview scheduling, dispositioning, and requisition aging standards.

Candidate Experience & Employer Branding

• Serve as a brand ambassador for dnata Catering USA and promote the organization at recruiting events, job fairs, colleges, and community outreach initiatives.
• Ensure candidates are informed throughout the hiring process and receive prompt updates regarding interview status and employment decisions.

Orientation & Onboarding

• Facilitate new hire orientation and ensure employees receive a welcoming and engaging onboarding experience.
• Partner with People & Culture and Operations to ensure employees are successfully transitioned into their new roles.
• Monitor onboarding completion and address onboarding issues proactively.
• Partner with Hiring Managers to ensure 30-day, 60-day, and 90-day probationary reviews are completed accurately and on time.
• Monitor completion rates and follow up with department leadership regarding overdue reviews.

Training & Talent Development

• Complete dnata’s Train-the-Trainer (TTT) and Master Training certifications within established timelines.
• Assist with talent development initiatives and support local engagement activities.
• Promote continuous learning and professional development throughout the business.

NONESSENTIAL FUNCTIONS:

• Other duties as assigned by management.

QUALIFICATIONS:

• Strong understanding of full-cycle recruiting and sourcing strategies.
• Experience operating within structured recruiting workflows and KPI-driven environments.
• Knowledge of Talent Acquisition Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs).
• Experience with ATS systems; Dayforce experience strongly preferred.
• Proficiency with sourcing tools including Indeed, LinkedIn Recruiter, Boolean searches, and social media recruiting.
• Strong communication skills, including sourcing, engaging, and building relationships with candidates across multiple channels.
• Excellent written and verbal communication skills.
• Strong interpersonal and relationship-building skills.
• Excellent time management, organization, and prioritization abilities.
• High attention to detail and commitment to data accuracy.
• Ability to maintain confidentiality and professionalism.
• Train-the-Trainer (TTT) certification required within 60 days of hire.
• Master Trainer certification required within 180 days of hire.
• Ability to travel up to 5% as business needs require.

We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata. This position is not eligible for employment visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and throughout their employment without current or future sponsorship from dnata Catering USA.