Field-Ready Customer Service Manager – Self Storage

Public Storage; East Palo Alto (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Public Storage seeks a Property Manager to work across multiple locations, independently assessing customer storage needs and proposing solutions, including packing and moving supplies. Daily inspections ensure inventory and availability, supporting fast rental turnover.

You will handle cash drawers, deposits, and customer payments, with reminders and collections as required, while maintaining curb appeal and facility upkeep through regular cleaning and maintenance.

Qualifications

• Experience in customer-facing sales environments is preferred.
• Ability to upsell packing and moving supplies to meet customer needs.
• Comfort working across multiple locations and independent operations.

Responsibilities

• Assess customer storage needs and recommend solutions.
• Sell packing and moving supplies to customers.
• Conduct daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and handle deposits.
• Assist customers with payments and reminders as needed.

Skills

Customer service

Sales experience

Independent work

Job description

Public Storage seeks a Property Manager to work across multiple locations, independently assessing customer storage needs and proposing solutions, including packing and moving supplies. Daily inspections ensure inventory and availability, supporting fast rental turnover.

You will handle cash drawers, deposits, and customer payments, with reminders and collections as required, while maintaining curb appeal and facility upkeep through regular cleaning and maintenance.