Field Quality Engineer - Electrical & ADAS

Stellantis; Auburn Hills (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Stellantis is seeking a Control Tower & Field Quality Engineer with Specialty (Charging & Distribution, Body Electronics & ADAS) to lead warranty issue resolution and drive root cause analysis across vehicle systems. You will coordinate with dealers, suppliers, and internal teams to confirm issues, propose corrective actions, and track progress toward timely resolutions.

The role requires strong analytical skills, excellent communication, and the ability to travel within the USA up to 20%.

Qualifications

• BS in Engineering with strong problem-solving skills.
• Expertise in root-cause analysis and data-driven decisions.
• Experience collaborating across product development, manufacturing, and supplier quality.
• Ability to travel up to 20% within the USA.

Responsibilities

• Lead and manage warranty issue resolution with cross-functional teams.
• Perform root cause analysis and validate corrective actions.
• Coordinate with dealers, suppliers, and internal teams to confirm issues.
• Define and implement service actions to resolve warranty problems.
• Monitor progress and report status at leadership meetings.

Skills

Root cause analysis

Data analytics

Cross-functional collaboration

Communication

Travel 20%

Education

Bachelor of Science in Engineering

Tools

CANalyzer

Job description

Control Tower & Field Quality Engineer w/ Specialty (Charging & Distribution, Body Electronics & ADAS) are responsible for leading and managing the resolution of warranty issues, with an emphasis on problem-solving, root cause analysis, and validation. This role requires a proactive approach to tackling quality concerns, driving improvements, and ensuring the efficient resolution of warranty-related issues. This Engineer will work closely with dealers, suppliers, and internal teams to confirm issues, propose solutions, and track progress in delivering resolutions This position requires knowledge expertise in one or more of the following advanced electronics systems areas: ADAS, Body Electronics, Power Distribution, Starting, and Charging.

Key Responsibilities

• Ability to collaborate with cross-functional teams (product development, supplier quality, and manufacturing) to implement corrective actions.
• Comfortable leading complex electrical component & systems problem root cause analysis.
• Conduct vehicle reviews as necessary at offsite locations, such as engineering centers, dealers, and assembly plants, to identify and confirm the root cause Responsible for proposing solutions, validating their effectiveness, and monitoring progress to ensure timely resolution
• Ensure that relevant service actions are defined and implemented to resolve warranty issues, including Parts Purge, Service Bulletins, Tech Tips, Rapid Service Updates, and more.
• Adopt a lessons-learned mindset to apply insights across vehicle applications, ensuring they are shared throughout the Stellantis vehicle landscape to proactively prevent issues in future vehicle models.
• Provide regular updates on warranty-related quality issues, progress on GIMs, and resolution status at necessary quality and leadership meetings.

Basic Qualifications

• Bachelor of Science in Engineering
• 5+ years of proven background in vehicle electronics hardware and/or software, including experience in automotive product design release, resident engineering, or component manufacturing processes
• Demonstrated expertise in solving problems through advanced root cause analysis tools and techniques
• Strong analytical skills to identify patterns, trends with data analytics tools
• Excellent written and verbal communication skills to interact effectively suppliers, dealers, internal teams and all levels of management
• Ability to develop and maintain strong relationships with engineering, manufacturing, and supplier quality
• Strong customer-oriented mindset
• Capable of managing multiple tasks and projects, tracking progress, and ensuring timely delivery of solutions
• Ability to travel within the USA 20% of the time as needed

Preferred Qualifications

• Knowledgeable in APQP, PPAP, DFMEA, PFMEA
• Bachelor's in Electrical Engineering
• Experience with CANalyzer
• Masters in Engineering
• Shainin RedX Black Belt
• Green Belt / Kepner Tregoe
• Design for Six Sigma
• Project Management

At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.