Field Quality Engineer - Electrical & ADAS

Stellantis Financial Services; Auburn Hills (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Stellantis Financial Services seeks a Control Tower & Field Quality Engineer with specialty in Charging & Distribution, Body Electronics and ADAS to lead warranty issue resolution with strong root cause analysis and validation. You will partner with dealers, suppliers and internal teams to confirm issues and track progress toward timely resolutions.

The role emphasizes problem solving, data analytics and cross-functional collaboration across product development, supplier quality, and

Qualifications

• Bachelor of Science in Engineering or related field.
• 5+ years in vehicle electronics hardware/software or related manufacturing processes.
• Strong root cause analysis and data analytics capabilities.
• Excellent written and verbal communication with suppliers, dealers and internal teams.
• Ability to travel up to 20% within the USA.

Responsibilities

• Lead resolution of warranty issues with root cause analysis and validation.
• Collaborate with cross-functional teams to implement corrective actions.
• Conduct vehicle reviews at offsite locations to identify root causes and propose solutions.
• Define and implement service actions to resolve warranty issues.
• Provide regular updates at quality and leadership meetings.

Skills

Root cause analysis

Data analytics

Cross-functional collaboration

Communication skills

Problem solving

Travel readiness

Education

Bachelor of Science in Engineering

Bachelor's in Electrical Engineering

Master's in Engineering

Tools

CANalyzer

Job description

Control Tower & Field Quality Engineer w/ Specialty (Charging & Distribution, Body Electronics and ADAS) are responsible for leading and managing the resolution of warranty issues, with anemphasis on problem-solving, root cause analysis, and validation. This role requires a proactiveapproach to tackling quality concerns, driving improvements, and ensuring the efficientresolution of warranty-related issues. This Engineer will work closely with dealers,suppliers, and internal teams to confirm issues, propose solutions, and track progress indelivering resolutionsThis position requires knowledge expertise in one or more of the following advanced electronicssystems areas: ADAS, Body Electronics, Power Distribution,Starting, and Charging.

Key Responsibilities:

• Ability to collaborate with cross-functional teams (product development, supplier quality,and manufacturing) to implement corrective actions.
• Comfortable leading complex electrical component & systems problem root cause analysis.
• Conduct vehicle reviews as necessary at offsite locations, such as engineering centers, dealers, and assembly plants, to identify and confirm the root cause. Responsible for proposing solutions, validating their effectiveness, and monitoring progress to ensure timely resolution
• Ensure that relevant service actions are defined and implemented to resolve warrantyissues, including Parts Purge, Service Bulletins, Tech Tips, Rapid Service Updates, andmore.
• Adopt a lessons-learned mindset to apply insights across vehicle applications, ensuringthey are shared throughout the Stellantis vehicle landscape to proactively prevent issuesin future vehicle models.
• Provide regular updates on warranty-related quality issues, progress on GIMs, andresolution status at necessary quality and leadership meetings.

Basic Qualifications:

• Bachelor of Science in Engineering
• 5+ years of proven background in vehicle electronics hardware and/or software, including experience in automotive product design release, resident engineering, or component manufacturing processes
• Demonstrated expertise in solving problems through advanced root cause analysis toolsand techniques
• Strong analytical skills to identify patterns, trends with data analytics tools
• Excellent written and verbal communication skills to interact effectively suppliers, dealers, internal teams and all levels of management
• Ability to develop and maintain strong relationships with engineering, manufacturing, and supplier quality
• Strong customer-oriented mindset
• Capable of managing multiple tasks and projects, tracking progress, and ensuring timelydelivery of solutions
• Ability to travel within the USA 20% of the time as needed

Preferred Qualifications:

• Knowledgeable in APQP, PPAP, DFMEA, PFMEA
• Bachelor's in Electrical Engineering
• Experience with CANalyzer
• Masters in Engineering
• Shainin RedX Black Belt
• Green Belt / Kepner Tregoe
• Design for Six Sigma
• Project Management