Field Quality Engineer

Aristocrat Gaming; Las Vegas (NV); In loco; USD 95.000 - 135.000; Tempo pieno

Descrizione del lavoro

Aristocrat Gaming in Las Vegas is seeking a Field Quality Engineer to ensure our gaming hardware and software meet the highest standards of reliability and performance. You will analyze data, drive root‑cause investigations, and collaborate with Field Service, Engineering, Operations, and Supply Chain to improve post‑installation quality.

The ideal candidate has 5+ years in quality assurance or related fields, hands‑on experience with quality systems and audits, and strong problem solving.

Competenze

• 5+ years in Quality Assurance, Supply Chain, Manufacturing, or Business Processes.
• Hands-on experience with quality systems, supplier/product auditing, and production quality engineering.
• Knowledge of electronics related to power, lighting, audio, touch technology, displays and networking.

Mansioni

• Review data to identify areas for improvement in components, assemblies, and processes.
• Conduct root cause analyses on post-installation product failures and develop corrective actions.
• Collaborate with Field Service, Engineering, Operations, and other teams to improve Field Quality.
• Provide quality expertise throughout the product lifecycle, including build inputs and installation at customer venues.
• Implement quality improvement plans across departments and monitor performance.
• Conduct on-site field installation audits and report findings.
• Support continuous improvement of warranty repair and build recovery programs.
• Develop end-of-life cycle standards and metrics for materials.

Conoscenze

Data analysis

Problem solving

Communication

Team collaboration

Independent work

Formazione

Bachelor's degree in Engineering or related field

Strumenti

Quality management systems

Root cause analysis

Descrizione del lavoro

Field Quality Engineer – Las Vegas

At Aristocrat, we believe in unleashing talent, encouraging collective brilliance, and delivering world‑class games that entertain millions globally. As a Field Quality Engineer, you will be at the heart of our mission, ensuring our products meet the highest standards of quality and performance. This role is crucial in driving continuous improvement and strategic quality initiatives to improve our post‑installation opportunities management. Join us and be part of an ambitious team that thrives on innovation and flawless execution!

What You'll Do

• Review and analyze data to identify areas for improvement in components, assemblies and processes.
• Test, review, analyse and conduct root cause analysis on post‑installation product failures and develop appropriate corrective actions to prevent reoccurrence.
• Collaborate with the Field Service, Engineering, Operations, Logistics, Configuration, Supplier Quality and Sales teams to address and improve Field Quality.
• Provide quality expertise throughout the product lifecycle, including build inputs and installation at customer venues
• Implement strategic quality improvement plans across multiple departments and monitor ongoing performance.
• Conduct on‑site field installation audits. Identify and report.
• Support continuous improvement of product build and warranty repair recovery programs.
• Develop end‑of‑life cycle standards and metrics for materials.

What We’re Looking For

• Bachelor’s degree in Engineering, Quality, or related field and/or experience.
• 5+ years of related experience in Quality Assurance, Supply Chain, Manufacturing, or Business Processes.
• Hands‑on experience with quality systems, supplier / product auditing, and production quality engineering.
• Knowledge and experience working with electronic systems related to power, lighting, audio, touch technology, visual displays and networking systems.
• Strong problem solving and analytical skills with the ability to review and sort complex data sets, identify trends and patterns
• Excellent communication skills and the ability to work independently and as part of a team.
• Knowledge of Lean, Continuous Improvement, and other quality methodologies.
• Functional understanding of the gaming, development, manufacturing, and technology industries.

Opis stanowiska mógł zostać sprawdzony i udoskonalony przy użyciu narzędzi wykorzystujących sztuczną inteligencję w celu poprawy przejrzystości, spójności i inkluzywności. Ostateczna treść, wymagania dotyczące stanowiska oraz decyzje rekrutacyjne podlegają weryfikacji przez człowieka i zatwierdzeniu przez Aristocrat.

Filozofia wynagradzania

Oferujemy kompleksowy pakiet wynagrodzenia i świadczeń, zaprojektowany tak, aby pozostawać konkurencyjnym na rynku, wspierać dobrostan pracowników oraz doceniać ich wkład w nasz sukces. Nasze podejście opiera się na zasadzie wynagradzania za wyniki, nagradzając indywidualny wpływ i osiągnięcia. Twój indywidualny pakiet wynagrodzenia zostanie określony na podstawie takich czynników jak umiejętności, doświadczenie, kwalifikacje oraz lokalizacja.

W zależności od stanowiska i lokalizacji możesz być uprawniony(-a) do otrzymywania rocznych premii i świadczeń motywacyjnych, benefitów związanych ze zdrowiem i dobrostanem, płatnego czasu wolnego, programów emerytalnych, ochrony ubezpieczeniowej oraz innych lokalnych lub ustawowych świadczeń.

Szczegółowe informacje dotyczące wynagrodzenia i świadczeń dla tego stanowiska zostaną omówione podczas procesu rekrutacyjnego.