Field Property Claims Adjuster-Philadelphia, PA

Farmers Group Inc.; Philadelphia (Philadelphia County); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Field Property Claims Adjuster to join their dynamic team in Philadelphia. In this role, you will conduct field investigations, assess property damage, and negotiate settlements with policyholders. This position offers flexibility and independence, allowing you to work outside the confines of a desk job while providing critical support to clients in their time of need. With a focus on professional growth, you will have access to paid training and a comprehensive benefits package. If you are eager to make a difference and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Paid Training

401(k)

Medical Insurance

Vision Insurance

Health Savings Account

Flexible Spending Account

Bonus Opportunity

Qualifications

• High School diploma required; Bachelor’s preferred.
• Strong customer service and communication skills essential.

Responsibilities

• Conduct field investigations to assess property damage.
• Negotiate settlements with policyholders using strong customer service skills.

Skills

Customer Service Skills

Communication Skills

Adaptability to Technology

Education

High School Diploma

Bachelor’s Degree

Tools

Claims Handling Software

Company Car

Laptop

Job description

Field Property Claims Adjuster - Philadelphia, PA

We are Farmers!

We are more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award-winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!

The candidate for this position must live in the Philadelphia, PA area.

If you are looking for the following in your next career move:

• Paid training through the award-winning and industry-leading University of Farmers.
• Flexibility and independence to work outside the confines of a desk job.
• Total Rewards benefits package, 401K, and a competitive starting salary.
• Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of.

Our Field Property Claims Adjusters will:

• Conduct field-based investigations by visiting policyholders’ homes to investigate property damage.
• Use claims handling software, a company car, and laptop to determine claims-related damage and write estimates in a paperless environment.
• Represent the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
• Use strong customer service skills to negotiate with policyholders to settle the claim.
• Travel may be required for mini CAT duty.

If you have the following:

• High School diploma or equivalent required. Bachelor’s Degree preferred.
• Excellent customer service and communication skills.
• Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver's license. Final candidates will also be subject to a Motor Vehicle Record background check, because the position may include a company vehicle.
• Able to adapt to ever-changing technology.

Job Summary

Investigates, determines liability, confirms coverage, establishes damages, and negotiates settlement of claims. Will also be required to maintain an active adjuster's license in states where required.

Essential Job Functions

• Investigates, confirms coverage, determines liability, establishes damages, reports status, and negotiates the settlement of assigned cases (has authority to make payment of assigned claims within prescribed limits). Adjusts all types of claims. Inspects damaged property and determines claims-related damage. Estimates the cost of repair or replacement of damaged or stolen property. Determines and reports on subrogation potential. Initiates the sale of salvage, personal property, and miscellaneous salvage items.
• Reports theft, fraud, and arson losses as required to state and industry agencies. Performs most duties on an individual basis, and work has a direct bearing on Management results. Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times. Personal contacts are a major part of activity and include policyholders, claimants, agents, witnesses, repair facilities, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession, and all other persons incident to the investigation and processing of claims.
• Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 2-3 days. Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals. Performs other duties as assigned.

Physical Actions

Job is performed in-person at a Farmers office or virtually at an approved alternative work location. Job may include work performed at field locations. In office settings, the physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. At field locations, the physical work environment varies. While field work may be performed indoors, it is often performed outdoors and includes exposure to weather elements. Other potential exposures include hazardous materials and unstable structures. Normal and customary distractions include noise produced by environmental factors and chatter among people, as well as interruptions. Frequently stands or moves about the workplace for prolonged periods of time, up to a full shift. Frequently navigates stairs, ramps, and level or uneven surfaces. Regularly climbs ladders or navigates elevated surfaces as determined by the duties being performed. Occasionally sits for limited periods of time, as determined by the duties being performed. Frequently moves, pushes, pulls, lifts, carries, and places objects or materials weighing up to 50 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Occasionally performs fine motor tasks such as typing, mousing, or writing. Frequently performs movements such as bending, stooping, crouching, kneeling, twisting, crawling, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain, and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category may require regular travel between Farmers offices, alternative work locations, and/or field locations.

Education Requirements

High school diploma or equivalent required. Bachelor’s degree preferred.

Special Skill Requirement

Communication, Personal Computer Literate, Valid driver's license, Bondable

• Farmers offers a competitive salary commensurate with experience, qualifications, and location.
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Vision
• Health Savings and Flexible Spending Accounts

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.