Field Property Claims Adjuster II - Northern, IN

Indiana Farmers Insurance; South Bend (IN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Free Health insurance

Free Dental insurance

Free Vision insurance

Free Life insurance

Disability insurance

401k with company match

Job summary

Indiana Farmers Insurance is seeking an experienced Field Property Claims Adjuster II to serve customers in South Bend, Fort Wayne and surrounding communities. You will investigate losses, evaluate coverage, prepare property estimates, and guide customers through the claims process with professionalism and care.

The role includes handling personal, commercial, and farm property claims, with flexible work arrangements across office, hybrid, and fully remote locations.

Qualifications

• Field property claims experience, preferably with an insurance carrier.
• Strong expertise in inspecting, evaluating, and estimating structural property losses.
• Ability to investigate, evaluate, negotiate, and resolve personal, commercial, and farm property claims.
• Skilled in interpreting policies, endorsements, and coverage provisions.
• Experience identifying and referring potentially fraudulent claims.

Responsibilities

• Investigate losses and guide customers through the claims process.
• Evaluate coverage and prepare property estimates.
• Handle personal, commercial, and farm property claims from first notice through settlement.
• Communicate clearly with customers and stakeholders to manage expectations.

Skills

Field property claims

Inspecting losses

Evaluating coverage

Estimating property losses

Negotiation skills

Customer service

Communication

Driving license

Education

College degree

Insurance credentials (CPCU/AIC/SCLA)

Tools

Xactimate

Job description

Description

Indiana Farmers Insurance is currently seeking an experienced, customer-oriented Field Property Claims professional to join our Claims Team and serve customers in communities throughout the assigned territory. In and around South Bend, Fort Wayne, Logansport areas (Northern Indiana)

We are looking for a customer-focused claims professional who enjoys working independently, building relationships, and delivering fair, timely claim resolutions that make a meaningful difference, for our customers when it matters most.

This role offers the opportunity to handle a diverse mix of personal, commercial, and farm property claims, including unique agricultural risks. As a trusted field representative, you'll investigate losses, evaluate coverage, prepare property estimates, and guide customers through the claims process with professionalism and care.

Benefits for the Field Property Claims Adjuster II:

• Free Health insurance
• Free Dental insurance
• Free Vision insurance
• Free Life insurance
• Free Short-Term & Long-Term Disability insurance
• 2% 401k Company Match
• 11% 401k Company Contribution
• Excellent Paid Time Off
• Generous paid time for Parental Leave
• Day of Service
• We promote from within our widely-talented workforce regularly and consistently offer opportunities to learn and grow
• Student Loan Assistance Program
• Educational Incentive Program
• Several committees to explore, to help you make and keep connections
• Two robust Employee Assistance Programs for you and your family
• Flexible Work Arrangements that include work locations in the office, hybrid schedules and fully remote. The type of arrangement available is determined by the position and business needs
• Matching funds of up to $100 annually are available from the company for your favorite charitable organization
• Associate recognition awards, fun gatherings, and opportunities to make friends are part of our culture
• An on-site fitness center, as well as free and convenient parking, make life easier

Requirements

Qualifications and Responsibilities for the Field Property Claims Adjuster II:

• Field property claims experience, preferably with an insurance carrier
• Strong expertise in inspecting, evaluating, and estimating structural property losses across a variety of property types, including safely accessing roofs, basements, crawl spaces, and other loss locations as needed
• Ability to investigate, evaluate, negotiate, and resolve personal, commercial, and farm property claims from first notice through settlement
• Skilled in interpreting insurance policies, endorsements, and coverage provisions to make sound claim decisions
• Experience identifying and referring potentially fraudulent claims for further investigation
• Strong analytical, investigative, and problem-solving abilities
• Exceptional communication and relationship-building skills, with a customer-focused approach and the ability to effectively manage expectations, navigate difficult conversations, and deliver outstanding service throughout the claims process
• Valid driver's license with an acceptable motor vehicle record
• Working knowledge of Xactimate or similar estimating software, preferred
• Experience handling farm property claims, agricultural structures, equipment, and farm exposures, preferred
• College degree, preferred
• Industry designations such as CPCU, AIC, SCLA, or other insurance-related credentials, strongly preferred

Why work for Indiana Farmers Insurance?

Imagine working for an employer like this:

• An average associate retention rate of 95% over the last 5 years
• Financially stable as shown by our A- (Excellent) rating by AM Best
• Truly customer focused
• A strong legacy of excellent performance throughout our 149 years in business!

For more information about Indiana Farmers Mutual Insurance Company, please go to https://insurance.indianafarmers.com/about-us.

Indiana Farmers Insurance is an equal opportunity employer!