Field Property Adjuster - High-Value Claims

Berkley One (a Berkley Company); New Jersey; On-site; USD 130,000 - 145,000; Full time

Benefits offered by this job

Competitive compensation package

Paid time off

Health benefits

401(k) and profit-sharing

Tuition assistance and continuing ed

Job summary

Berkley One is seeking a Field Property General Adjuster to handle personal lines property claims, including high net worth exposure, with on-site travel across the Northeast. You will assess coverage, investigate claims, and deliver timely resolutions while maintaining superior service for insureds and agents.

The role requires a valid driver's license, strong negotiation skills, and the ability to work with cross-functional teams.

Qualifications

• 5+ years of property claims experience, with emphasis on High Net Worth clients.
• Broad knowledge of construction and estimating; Symbility preferred.
• Proactive vendor management to improve quality.
• Collaborative with lead adjusters and managers; CAT duty when needed.
• Excellent empathy and advocacy for Berkley One customers.
• Valid driver's license.

Responsibilities

• Appropriately manage assigned first party claims through coverage analysis, on site investigation, reserving and resolution
• Identify and address coverage issues, complete investigation to determine cause & exposure, set timely reserves and develop detailed action plans
• Write fair and equitable estimates in a software program
• Negotiate and convey claim settlements within authority limits
• Establish validity of claims submitted for payment through investigation, research and contact with policyholders, claimants and outside parties for additional information and documentation to evaluate and properly resolve claims
• Write denial letters, Reservation of Rights and other correspondence.
• Maintain an effective diary system and document claim file activities in accordance with established procedures
• Pro‑actively manage file inventory to ensure timely resolution of cases
• Deliver exceptional customer service to meet the needs of the insured, agent and all internal and external customers

Skills

Empathy

Communication

Negotiation

Collaboration

Accountability

Customer service

Tools

Symbility

Job description

Berkley One is seeking a Field Property General Adjuster to handle personal lines property claims, including high net worth exposure, with on-site travel across the Northeast. You will assess coverage, investigate claims, and deliver timely resolutions while maintaining superior service for insureds and agents.

The role requires a valid driver's license, strong negotiation skills, and the ability to work with cross-functional teams.