Field Process Engineer 2

LAM RESEARCH Corporation; Phoenix (AZ); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

LAM RESEARCH Corporation is looking for a Field Process Engineer in Phoenix, Arizona, to enable customer success through advanced process support and installation of equipment. You'll be responsible for conducting data-driven experiments and collaborating with cross-functional teams to innovate solutions tailored to customer needs.

The ideal candidate holds a Master’s degree in a relevant field, possesses strong communication and analytical skills, and is comfortable working in cleanroom environments. The position offers a hybrid work model for flexibility.

Qualifications

• Master’s degree with 2+ years of relevant work experience.
• Proficiency in computer applications and data analysis tools.
• Ability to work in a cleanroom environment.
• Strong verbal and written communication skills.
• Proven logical thinking and problem-solving capabilities.

Responsibilities

• Provide process support and installation of Lam equipment at customer sites.
• Complete Design of Experiments evaluations to characterize process modifications.
• Develop new processes for existing customer applications.
• Conduct experiments, analyze data, and develop reports.

Skills

Process support

Data analysis

Communication skills

Education

Master’s degree in Electronics, Chemistry, Physics, Material Science, or a closely related field

Tools

JMP

Minitab

Excel

Microsoft Office Suite

Job description

The Group You’ll Be A Part Of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The Impact You’ll Make

At Lam, as a Field Process Engineer, you are a customer-focused expert on our equipment, pushing the boundaries to meet customer needs. You are responsible for completing process support, evaluation, and documentation of process outputs for hardware modifications and upgrades. You play a vital role in supporting customers in installations, training, and identifying design improvements with product groups.

What You’ll Do

• Provide process support and installation of Lam equipment at customer sites.
• Complete Design of Experiments (DOE) evaluations to characterize process window for new installations or modifications.
• Develop new processes for small variants to existing customer applications.
• Conduct experiments, collect, analyze data, generate reports, and provide recommendations.
• Collaborate with cross-functional teams and customers to understand their needs, technology roadmaps, process flow, requirements, and business challenges.
• Represent Lam to our valued customers and deliver exceptional customer satisfaction.
• Present technical and marketing materials with a win-win mindset to keep customers informed about products and services to address their needs.

Who We’re Looking For

Minimum Qualifications

• Master’s degree in Electronics, Chemistry, Physics, Material Science, or a closely related field with 2+ years of relevant work experience.
• Proficiency in computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.
• Ability to work in a cleanroom environment, wearing personal protective safety equipment, or cleanroom suit, and be on-call if needed.

This is a graduate eligible role.

Communication Skills

• Strong verbal and written communication skills.
• Ability to clearly convey technical concepts to both technical and non‑technical audiences.
• Demonstrated ability to collaborate effectively across teams and with customers.

Analytical & Logical Thinking

• Proven logical thinking and structured problem‑solving capabilities.
• Ability to analyze data, identify root causes, and propose actionable solutions.

Technical Skills

• Proficiency in data analysis tools (e.g., JMP, Minitab, Excel).
• Familiarity with Microsoft Office Suite or equivalent tools for documentation and presentations.

Work Style & Environment

• Self‑motivated, detail‑oriented, and capable of working independently with minimal supervision.
• Willingness to work in cleanroom environments and be on‑call when required.

Preferred Qualifications

Process Engineering Knowledge

• Experience with Statistical Process Control (SPC) and/or Design of Experiments (DOE).
• Familiarity with semiconductor or high‑tech manufacturing environments.

Problem Solving

• Strong analytical mindset with the ability to make data‑driven decisions.
• Experience in troubleshooting process issues and implementing continuous improvements.

Language Skills

• Ability to communicate in Mandarin (spoken and written) is a plus.

Other Preferences

• Sabre tools
• Electroplating a plus

Lam Research is an equal opportunity employer

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non‑discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Work Location Models

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on‑site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On‑site Flex and Virtual Flex. ‘On‑site Flex’ you’ll work 3+ days per week on‑site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1–2 days per week on‑site at a Lam or customer/supplier location, and remotely the rest of the time.

Our Perks and Benefits

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.