Field Process Engineer

Oxford Instruments; Boston (MA); On-site; USD 80,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Field Process Engineer, where you will play a crucial role in optimizing plasma processing systems for the semiconductor industry. This position offers the opportunity to work closely with customers, ensuring that their operational needs are met while driving innovations in process performance. You will be part of a collaborative team that values creativity and technical expertise, empowering you to make a significant impact in a fast-paced environment. With a focus on professional development and a supportive culture, this role is perfect for someone eager to advance their career while contributing to groundbreaking advancements in technology.

Benefits

Competitive health insurance

401k program

4 weeks of PTO

12 holidays

Paid family leave policy

Tuition reimbursement

Qualifications

• 5+ years in semiconductor process engineering, focusing on plasma etch or deposition.
• Hands-on experience with plasma-based processing tools and vacuum systems.

Responsibilities

• Oversee process validation and qualification of plasma systems at customer sites.
• Provide technical support and troubleshooting for installed plasma tools.

Skills

Semiconductor Process Engineering

Technical Problem-Solving

Customer Service

Process Optimization

Communication Skills

Education

Bachelor's degree in STEM

Master's degree in Engineering

Tools

Python

C++

Linux/Unix Systems

RF Power Supplies

Gas Flow Control

Job description

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About Oxford Instruments:
Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world.

Our people and culture are vital to our success. We strive to offer the opportunities that will attract, engage, motivate and develop the very best talent. This involves creating an inclusive environment and culture where difference is valued and people are recognised for what they deliver and bring to the team.

We are part of the wider Oxford Instruments Group that also includes Andor Technology, Materials Analysis, Plasma Technology and X-Ray Technology. With a sixty-year history, and fourteen Queen’s Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.

We want to empower our employees so that they innovate, support our growth and improve our productivity. We support them to make the right decisions and reach their full potential as they develop their careers at OI. Our ways of working are lived every day and are as follows:

• We start with the customer
• We succeed by being focused
• We make and keep our promises
• We work together as one team
• We help and trust each other to succeed
  

About the Opportunity:

Oxford Instruments is seeking a Field Process Engineer to support the installation, optimization, and customer acceptance of plasma processing systems within semiconductor and advanced materials industry. This role is critical in ensuring our plasma processing tools meet customer specifications, supporting troubleshooting, and providing training. The ideal candidate will have a strong semiconductor process engineering and solid knowledge of software systems for service management, deployment, and programming skills, technical problem-solving skills, and experience working with plasma etch and deposition systems in a very fast paced environment.

Key Responsibilities:

• Process Performance & Acceptance:
• Oversee process validation and qualification of plasma systems at customer sites
• Validate tool performance at customer sites to meet acceptance specifications
• Optimizing etching, deposition, or other plasma-related processes to achieve customer goals
• Collaborate with customers to ensure system performance aligns with their operational requirements
• Drive successful system acceptance and troubleshooting as needed
• Technical Support & Troubleshooting
• Provide process support to customer service teams and engineers
• Provide process expertise and troubleshooting support for installed plasma tools
• Work collaboratively with customer service, field engineers, and factory teams to diagnose and resolve process-related challenges
• Diagnose and resolve technical process issues across a suite of process tools
• Participate in tool escalations, leveraging technical expertise to resolve critical issues
• Support process escalations and technical investigations to drive solutions and root cause analysis
• Training & Documentation:
• Deliver on-site process training to customers and field engineers
• Document and communicate process parameters, troubleshooting guidelines, and best practices to internal teams and customers
• Develop and refine process recipes based on customer applications and requirements.
• Process Optimization and Continuous Improvement
• Work closely with R&D and engineering teams to implement process improvements
• Provide feedback for system design enhancements to improve tool reliability and process performance
• Stay up to date with industry trends and semiconductor process advancements to drive innovations
  

About the Candidate:

The Right Candidate will be a self-starting, diligent and enthusiastic team player, who is able to work independently and manage their own time. The FPE should be highly innovative and have good lateral thinking skills for identifying opportunities for technology development applications and is focused on excellent customer service. You will have proven ability to troubleshoot and optimize semiconductor processes and excellent communication and presentation skills, with the ability to train and support customers

Hands-on experience with plasma-based processing tools in semiconductor manufacturing, advanced materials, or related industries is required; along with strong knowledge of vacuum systems, RF power supplies, gas flow control, and plasma physics and solid understanding of Linux/Unix systems for tool control and server management; Proficiency in Python, C++ and scripting for process automation and data analysis

Additional Qualifications:

• Minimum 5 years experience in semiconductor process engineering, preferably in plasma etch or deposition
• Bachelor’s or Master’s degree in a STEM field (preferably in computer science or engineering)
• Highly innovative and good lateral thinking skills for identifying opportunities for technology development applications.
• Focused on excellent customer service.
• Good diagnostic skills and problem solving abilities. Positive and enthusiastic attitude to technical challenges, and flexibility to cope effectively with changes to specifications or priorities.
• Team player who makes the best use of the contributions that can be made by others, and has the ability to work constructively with others.
• Excellent written and oral communication. Able to articulate, present and report on technical or complex issues clearly and succinctly.
• Flexible, co-operative and willing.
• Punctual and self-disciplined.
• Willingness to take on responsibility.
• Willingness to travel for a high percentage of time.
  

Oxford Instruments Perks and Benefits:
• Generous benefit packages - We offer our employees competitive health insurance options, including Medical, Dental, and Vision plans.
• Our 401k program has options for saving both pre- and post-tax dollars for retirement.
• Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of PTO which is accrued each pay period.
• Holidays - We recognize 12 holidays this year
• In addition to all the standard PTO options, OI proudly offers a generous and progressive paid family leave policy.
• Professional Development - OI supports you and your professional development with $5,250 available in annual tuition reimbursement after 6 months of service.

Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa for this role at this time. Must be a US citizen or Green Card holder.

Note to recruitment agencies: Oxford Instruments does not accept agency CV’s. Please do not forward details to our jobs alias, Oxford Instruments employees or any other company location. Oxford Instruments is not responsible for any fees related to unsolicited CV’s.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

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