Field Performance Trial Engineer

Luxoft; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Luxoft Germany in Chicago is seeking Graduate Engineers to join our Field Performance Trials team, bridging software, diagnostics, and consumer insights. You will analyze product data, support trials, and generate insights that shape future development, collaborating with cross-functional teams.

You will gain exposure to AI-driven analytics, dashboards, and real-world product validation in a connected products context, contributing to improvements in performance and customer experience.

Qualifications

• Degree in engineering, computer science, or related field.
• Experience with data analytics and dashboards is desirable.

Responsibilities

• Support execution of consumer and field performance trials.
• Develop dashboards and reports to communicate findings.
• Apply AI and data science techniques to improve insight generation.
• Collect and analyze diagnostic logs from connected products and support software validation.

Skills

Python

SQL

Data analytics

Tableau

PowerBI

Problem solving

Tools

Tableau

PowerBI

Job description

Project description

We are looking for curious and analytical Graduate Engineers to join our Field Performance Trials team.This role provides a unique opportunity to work at the intersection of software, connected products, consumer insights, and product performance. You will help evaluate products in real-world environments, analyze product data, investigate issues, support consumer trials, and generate insights that influence future product development.You will work closely with engineers, data analysts, product teams, and regional stakeholders to improve product performance and customer experience.

Responsibilities

• Product & Trial SupportSupport execution of consumer and field performance trials.Assist with participant onboarding and issue triage.Monitor product performance during trials.Track and investigate customer-reported issues.Data Analytics & InsightsAnalyze product usage and trial data to identify trends and patterns.Develop dashboards and reports to communicate findings.Generate actionable insights from consumer feedback and product data.Support root cause investigations using data-driven approaches.Software & Connected ProductsCollect and analyze diagnostic logs from connected products.Support software and firmware validation activities.Investigate software-related issues observed during trials.Assist in reproducing and documenting defects.AI & AutomationExplore opportunities to automate data analysis and reporting.Support development of scripts and tools to improve team efficiency.Apply AI and data science techniques to improve insight generation.

SKILLS

Must have

• TechnicalProgramming experience in Python, SQL, or similar languages is preferable.Understanding of software development fundamentals.Familiarity with data analytics and visualization tools(e.g. Tableau, PowerBI) is desirable.Strong problem-solving and troubleshooting skills.AnalyticalAbility to interpret data and identify meaningful insights.Structured and logical thinking.Strong attention to detail.CommunicationAbility to communicate technical findings clearly.Comfortable working with cross-functional stakeholders.Strong written and verbal communication skills.

Nice to have

Experience through university projects, internships, personal projects, or research involving:Data analyticsSoftware developmentConsumer product developmentProduct testing and validationAtlassian environment