Trial Engineer

Custom Processing Services Inc.; Reading (Berks County); On-site; USD 70,000 - 90,000; Full time

Job summary

Custom Processing Services Inc. is seeking a Trial/Process Coordinator to develop trial plans, prepare paperwork, train teams, and manage on-the-floor trial execution.

The role focuses on safe preparation, high-quality results, and optimized execution across diverse materials and technologies. The ideal candidate will have a strong safety record, customer-focused mindset, and experience with process documentation, ISO standards, and continuous improvement.

Qualifications

• Must adhere to safety policies and regulatory requirements.
• Strong Voice of the Customer orientation in task execution.
• Ability to translate abstract concepts into tangible deliverables.
• Innovative thinker capable of improving processes.
• Experience on manufacturing floor and cross-functional collaboration.
• Ability to follow documented instructions and workflows.
• Self-starting with a results-driven mindset.
• ISO understanding and compliance.

Responsibilities

• Comply with safety requirements and PPE policies.
• Ensure all trial areas have what they need for successful execution.
• Create or oversee trial documentation (process docs, work instructions).
• Perform pre-trial tasks (documentation, training, equipment setup).
• Oversee trial work to achieve objectives and metrics.
• Maintain clean, precise documentation for reports.
• Collaborate with Business Development for a strong client experience.
• Provide constructive feedback for continuous improvement.
• Contribute to cross-functional project teams and align with metrics.
• Support additional business functions as needed.

Skills

Safety compliance

Customer focus

Problem solving

Innovation

Floor interaction

Process documentation

Cross-functional collaboration

ISO understanding

Communication

MS Office

Education

Bachelor’s degree or equivalent in chemical/process/materials engineering, chemistry

Lean Six Sigma training

Tools

Microsoft Office Suite

Job description

Description

This essential job function works closely with all different expertise areas to support trial execution. This role is focused on developing the trial plan, paperwork preparation, cross-functional team training, and on-the-floor trial management. The goal of every trial is safe preparation, quality results, and then optimized execution. This exciting role gives the team member an opportunity to learn all the different technologies at CPS including skills to troubleshoot and methods to improve as well as working with a variety of different materials across a vast range of industries.

Requirements

Accountable Functions and Responsibilities:

• Comply with all safety requirements of the company and regulatory authorities as well as employee safety in PPE requirements
• Assure all areas participating in a trial have what they need to be successful in the execution of the trail.
• Create or oversee creation of all required documentation for a trial including but not limited to process documentation and work instructions.
• Perform and/or oversee tasks needed pre-trial such as process documentation creation, training of associates, set up of equipment etc.
• Oversee all trial work in the realization of objective deliverable.
• Ensure documentation is clean and precise for report entry
• Work with Business Development to create a profound client experience
• Provide professional and unbiased feedback on peer performance for the purposes of continuous improvement.
• Work as significant contributor of project teams, adding skills and input to larger chorus
• Participate in other cross-functional teams, focused on bringing performance into alignment with agreed upon metrics
• Other functions as needed to support the overall business

Job Metrics (Measurements of Success):

• Execution of trial against quoted scope
• Revenue of Trials managed
• Completion of tasks associated with Workflow
• Number of trials sent to Commercialization Workflow

Required Qualifications:

• Non-negotiable approach to safety polices and behaviors
• Very focused on the Voice of the Customer in the execution of role tasks
• Enjoys taking the abstract and creating an objective and tangible deliverable
• Capable of high level of innovation in thought processes
• Enjoys interacting on the manufacturing floor
• Enjoys working through obstacles and challenges - does not get frustrated or overwhelmed
• Logical and systematic approach to task completion; Approaches tasks in a structured manner
• Familiar with general equipment mechanical assembly, disassembly, and cleaning, as well as changeover processes, theories, and method improvements.
• Comfortable performing work in alignment with documented instructions and workflows
• Self-starter and understands efforts without results is not a recipe for success
• ISO understanding
• Bachelor’s degree or equivalent experience in disciplines such as chemical, process, or materials engineering, chemistry, or a related discipline.
• Lean Six Sigma understanding
• Familiar with metric-based performance cultures
• Excellent documentation skills
• Excellent communication skills – verbal, written, non-verbal
• Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Prefers to work in a High-Performance Team setting, with self-driven accountability
• Prefers to work in a culture of Respect, for Self, Peers, CPS, and Clients.
• Prefers to work in a culture driven by Core Values that guide all decisions

Location:

• Reading, Pennsylvania – corporate office and manufacturing campus
• East Greenville, Pennsylvania – manufacturing campus
• Other company locations as required

Work Environment (estimated averages):

• Highly agile work environment
• Office/Administrative: 33%
• Manufacturing: 67%

Growth Opportunities:

• Alignment of individual growth plans to business needs (People Building)
• Knowledge growth in new processes and business techniques, including Business within a Business
• Team and/or Business Leadership
• Many others…

Travel Requirements:

• Minimal travel required to other company sites and vendor partners.