Field Outreach Specialist — Build Trust, Connect to Care

The Hospitality Hub of Memphis; Memphis (TN); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Paid time off

Paid parental leave

Medical insurance

401K

Résumé du poste

The Hospitality Hub is seeking a Street Outreach Specialist to engage with individuals experiencing homelessness, enroll them in our Continuum of Care, and connect them with shelter, healthcare, and housing resources. You will work on the street and in various environments, building trust and maintaining detailed case notes in our CRM and HMIS systems.

The role requires compassion, reliability, and the ability to move between locations and weather conditions.

Qualifications

• Experience with vulnerable populations; homelessness experience preferred.
• Current Driver’s License
• Safe driving record
• Punctual, task oriented
• Empathetic, approachable, and trustworthy
• Team player with leadership and conflict-management skills
• Ability to work outdoors and in a vehicle for long hours
• Lift up to 50 lbs.

Responsabilités

• Reduce homelessness by connecting clients to shelter, healthcare, housing and supportive services.
• Build rapport with individuals experiencing homelessness and learn their needs and barriers.
• Stock and maintain supplies in Hub Jeeps.
• Maintain accurate records in CRM/HMIS systems.
• Collaborate with other outreach entities within the Coordinated Entry System.
• Be kind, inclusive, and non-judgmental toward all individuals.

Description du poste

The Hospitality Hub is seeking a Street Outreach Specialist to engage with individuals experiencing homelessness, enroll them in our Continuum of Care, and connect them with shelter, healthcare, and housing resources. You will work on the street and in various environments, building trust and maintaining detailed case notes in our CRM and HMIS systems.

The role requires compassion, reliability, and the ability to move between locations and weather conditions.